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Will Esgro

Will Esgro

Apprentice Optician

Followers of Will Esgro424 followers
location of Will EsgroPeckville, Pennsylvania, United States

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  • Timeline

  • About me

    Associate Product Manager at DealerOn

  • Education

    • NEW HORIZONS COMPUTER LEARNING CENTERS

      -

    • Wheeling Jesuit University

      2002 - 2006
      Bachelor of Arts Psychology

      Selected as Research Assistant after demonstrating leadership for three years in the laboratory.

  • Experience

    • Lenscrafters

      Jan 2003 - Jan 2006
      Apprentice Optician

    • L.T. VERRASTRO

      Jan 2006 - Jan 2008
      Sales Representative

    • Best Buy

      Jan 2009 - Feb 2014
      Geek Squad Supervisor

      Supervise 18 agents over three departments including: Geek Squad Precinct, front counter and repair area, customer service and auto tech vehicle install bay while coaching, scheduling and training each individual to reach excellence as a team and as individuals.Provide consulting help on various specialized software packages and explain their efficiency to clients.Manage three departments, meeting all customer, financial and employee metrics while communicating a clear vision committed to both achieving the company's goals and meeting customer needs.Complete assigned projects within the established timeframes and budgets, while sustaining a positive working environment.Selected and successfully provided training to district managers for translating metrics to identify behavioral gaps, or areas for improvement. Show less

    • FAYETTEVILLE URGENT CARE

      Dec 2012 - Oct 2013
      IT Consultant

      Suggested, installed, and maintained various software and hardware platforms (including Electronic Medical Software) best suiting the client's requirements and providing optimized results.Discussed clients' needs, evaluating cost and training requirements needed to meet new goals.Used web based meetings to work closely with the client and EMR company's implementation team to configure the office router, VPN, desktop and printer settings.Responded to any system or work station outages and resolved the issues remotely for the client. Show less

    • Iron-Tree Data Networks

      Feb 2014 - Aug 2015
      Network Engineer

    • Best Buy

      Aug 2015 - Jan 2018
      Mobile Sales Associate

    • Self-employed

      Sept 2018 - now
      Freelance Designer

    • Smunchy Games

      Jan 2019 - Jan 2022
      Game Director

      -Recruit design talent-Lead team throughout early product design-Oversee all game development-Coordinate late-stage product promotion

    • Chewy

      Oct 2019 - Feb 2020
      Warehouse Specialist

    • Lowe's Companies, Inc.

      Feb 2020 - Mar 2021
      Pricing Coordinator

    • DealerOn

      Apr 2021 - now

      • Associate Product Manager

        Jul 2022 - now

      • Business Analyst

        Jan 2022 - Jul 2022

      • Data Support Specialist

        Apr 2021 - Jan 2022

  • Licenses & Certifications

    • Network + Certified Professional

      CompTIA
      Jul 2009

    • A+ Certified Professional IT Technician

      CompTIA
      Jun 2009