Justin Harman

Experience

• 

  Equidebt Limited

  Feb 2005 - Jun 2006

  Litigation Controller

  - Liaison with clients and Courts- Issuing and validating County Court procedures - Reviewing accounts to ensure viable and appropriate economy of action was taken- Following client procedure - Received full time training in telecommunications.- Maintained a professional and competent manner whilst making and receiving phone calls to debtors.- Negotiated with individuals in sensitive and pressured situations, demonstrating good listening skills.- Obtained personal background information, voluntarily from individuals, using persuasive communication methods.- Worked as part of a team striving to hit targets, supporting team members whilst maintaining focus on individual goals. Show less

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  Property Print Services

  Jan 2010 - May 2011

  Sales Executive

  - Customer engagement and rapport building via email, over the telephone and in person- Negotiating agreements - Interpreting briefs and realising expectations- Negotiating contracts- Upselling to meet targetsIn addition to the printed materials I was also solely responsible for the relaunch and sale of all marketing space on NewHomesForSale.co.uk. This role involved negotiation with corporate companies and agreeing contracts on a national basis.

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  Sequence UK Ltd incorporating Barnard Marcus - Brown & Merry - Fox & Sons - William H Brown

  May 2011 - Apr 2014

  - Extensive preparation for all appointments- Ability to identify customer requirements- Ability to recommend suitable products and ensure affordability- Building client relationship and ensuring client satisfaction throughout process- Meeting client needs for protection of their mortgage with policies such as income protection and critical illness cover.- Liaison between third parties and clients - Completing all paperwork in a timely and efficient manner in accordance with Legislation - Providing my team with residential sales support including facilitating viewings and answering queries- Keeping abreast of product changes, criteria changes and financial statutory rules and regulations Show less

  • Sales Negotiator

    Sept 2012 - Apr 2014

  • Mortgage Services Consultant

    May 2011 - Sept 2012
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  QA Ltd

  Apr 2014 - now

  This is a commercially minded role where I have the responsibility of developing and implementing the strategy for the Partner Solutions team. I am required to be proactive in increasing our margin, growing sales and add value through improving our third party training proposition.I manage a team who review, benchmark and grow supplier relationships, establish preferred supplier lists against criteria and promote the best solutions for our clients. This was a position as a member of the procurement team for QA, the largest training organisation in the UK. The role involved sourcing and appointing suppliers of training for our clients. I dealt with third party training needs which covered all training areas QA do not cover internally. Once a partner provider is identified, we procure the training on their behalf and work with them to deliver the solution to the client.

  • Partner Solutions Manager

    Mar 2017 - now

  • Partner Solutions Negotiator

    Apr 2014 - Mar 2017