Devlin Crooks

Experience

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  Fry’s Electronics

  Nov 2010 - Apr 2011

  Computer Repair Technician

  Maintained and organized store owned tools and customer owned computers.Operated cash register and scheduling system for organized and fast repairs.Sold customers a variety of goods and services.Managed item shipping and warranty requests for personal tasks.Acted as customer service helping with customers.Did house calls installing services such as Wifi and TV installation

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  Sedona Technologies

  Oct 2014 - Apr 2015

  Aero40 Installer

  • Nationwide IBM admin and partner.• Independently installed computers and other peripherals during State Farm work hours with no impact to businesses in the eastern Texas region with no supervision. • Troubleshoot hardware and software issues.• Responsible for equipment and managed detailed inventory for shipping.• Received 90%+ satisfaction bonus and 100% inventory bonus.

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  Texas Department Of Criminal Justice

  Oct 2015 - Jul 2019

  Created advertisements, collections, packages and applications within Microsoft System Center Configuration Manager (SCCM) 2012.Performed patch management, operating system deployment, boundary management for over 17,000 devices. Distribution point creation, management, troubleshooting.Compliance monitoring and remediation.Troubleshooting deployments utilizing smstslog and cmtrace.Group policy configuration, Windows 10 configuration, image capturing and task sequence creation for Operating System Deployment (OSD).Deployed and tested Windows 10 updates, and 3rd party programs with Patch My PC.Tier 3 support for escalated and critical problems, created automation tools and scripts with powershell.Active directory administrator to add, remove and assign to groups. Administrated/Managed terminal emulator licenses (10,000) through an IIS Web Server and created tools for license and session migration, and troubleshooting. Show less Responsible for all imaging and deployment for all PCs, laptops and thin clients for over 17 thousand devices and over 40 thousand employees. Configured, captured images and group policy for CE6, WES7, Win10 and Linux OS on thin clients and tablets. Created, maintained and updated deployment and imaging environment with SCCM.Operated and supported COBOL based programs and emulators. Images configured for thin clients are completely locked down with file-based writing filters and settings to disable all exploits and access to windows explorer, network information or any runtime command.Extreme emphasis on information security and permissions with any device an offender may have contact with.Tested and analyzed potential equipment and software to ensure compatibility with security and network standards.Ensured projects and cumulative mass equipment rollouts meet deadlines, with high workload and simultaneous projects. Show less

  • Network Specialist

    Feb 2019 - Jul 2019

  • Network Specialist

    Oct 2015 - Feb 2019
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  Whole Foods Market

  Aug 2019 - Dec 2020

  Information Systems Engineer

  Engineered and automated solutions on various platforms such as Windows, Windows Server, Linux with Microsoft ConfigMgr, Powershell, Ansible and Python. Developed, tested and implemented various types of hardware and software into retail stores.Leveraged Python, Powershell and Ansible to create a dynamic multi-environment orchestration tool to rebuild top to bottom retail databases, servers and endpoints turning week long, multi-person tasks into sub-30 minute execution.Architected and maintained Ansible Tower cluster environment.Splunk Engineer - Managed Clustered Splunk Enterprise on WindowsDeveloped DevOps CI/CD for projects I lead. Show less

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  Fulcrum Technology Solutions, LLC

  Dec 2020 - now

  Architected, deployed, and managed SOAR implementations for diverse customers, including HA Clusters, multi-site.Developed SOAR use cases based on customer's security risks, ITSM workflows, and integrated threat feed consolidation using MISP.Led a SOAR team, providing training, guidance, and oversight.Managed and/or migrated Splunk, Splunk Cloud, and Splunk ES deployments, including Infrastructure-as-Code private cloud implementations.Onboarded, parsed, and normalized data sources to align with data models.Created and managed RBA, assets, and identities and developed Splunk apps with SDK.Developed complex multi-data source correlation use cases for notable and risk-based alerts.Designed and configured dashboards using XML and Splunk Studio.Managed 3-5 concurrent projects and customers independently, while leading larger projects and providing mentorship for junior team members.Leveraged GIT, agile methodologies, Ansible, Python, PowerShell, Jinja2, Bash, and Docker/Kubernetes to streamline operations and enhance efficiency.Developed, architected SplunkEdge Hub use cases and deployments as one of a few Splunk partners in the exclusive program.Leveraged Kibana, Elasticsearch, Splunk, and other SIEM platforms to create advanced dashboards and visualizations, security and compliance rules, and automation response use cases. Show less

  • Senior Security Consultant

    May 2024 - now

  • Security Consultant

    Dec 2020 - now