Nancy Mwangi

Experience

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  Kenya Breweries Limited

  Aug 2014 - Dec 2018

  Sales Representative

  ●Followed up on customer leads, developed mail lists and performed cold calls.●Provided customers with clear understanding of charges, billing and price changes.●Developed project deadlines and schedules to meet sales goals.●Maintained up-to-date knowledge about products and promotions.●Maintained robust inventory of available products, avoiding delivery delays and maximizing profits.●Kept up-to-date on current and upcoming product and service offerings.●Handled customer complaints following company procedure.●Helped customers locate products instore. Show less

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  Liquor barrels

  Mar 2019 - Nov 2020

  Shop sales cashier

  ●Assisted with floor moves to prepare sections for new merchandise.●Handled returns and exchanges on purchases to satisfy customers' expectations.●Observed customers for potential theft and notified managers.●Received cash and card payments in line with store's cash handling policy.●Processed customer exchanges and returns for merchandise issues.●Restocked and front-faced shelves with merchandise.●Computed transaction totals, processed payments and issued receipts.

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  Jeyfine wines co limited

  Nov 2020 - Sept 2022

  Sales Representative

  ●Inventoried merchandise to keep accurate product counts.●Notified customers of new products, prices and special offers.●Directed customers to appropriate facility and product locations.●Presented vehicle features, model options and pricing information to assist customer decision-making.●Liaised between customers and finance department to facilitate price negotiation and financing options.●Completed multiple resets per day to keep merchandise well-organized and presentable.