
Timothy Nelson
Sales Consultant

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About me
Account Manager at PB Tech | Building Lasting Partnerships & Delivering Value | Passionate About Customer Success
Education

Whitireia and WelTec
2015 - 2017Bachelor's degree Information TechnologyI hold a Bachelor's degree in Information Technology, specializing in Information Security and Assurance from Wellington Institute of Technology (WelTec). During my studies, I developed expertise in network security, risk management, ethical hacking, and data protection. I gained hands-on experience with security tools and technologies, preparing me to address real-world cybersecurity challenges. The program also strengthened my critical thinking and communication skills, providing a solid… Show more I hold a Bachelor's degree in Information Technology, specializing in Information Security and Assurance from Wellington Institute of Technology (WelTec). During my studies, I developed expertise in network security, risk management, ethical hacking, and data protection. I gained hands-on experience with security tools and technologies, preparing me to address real-world cybersecurity challenges. The program also strengthened my critical thinking and communication skills, providing a solid foundation to contribute to the security and integrity of digital environments. Show less
Experience

Jaycar Electronics
Jan 2017 - Sept 2017Sales Consultant
PB Tech
Sept 2017 - nowEnsuring customer success through strategic planning and relationship management.Key Responsibilities:Manage and nurture relationships with key education clients, ensuring their needs are met and expectations exceeded.Develop and implement strategic plans to enhance customer success and drive value from their IT investments.Provide guidance on procurement strategies to optimize budget allocations and resources.Monitor customer satisfaction and address any issues promptly to maintain strong partnerships.Analyze market trends and customer feedback to provide service enhancements. Show less Developing relationships and identifying opportunitiesKey Responsibilities:Lead strategic business development initiatives to expand our IT hardware market presence.Build and maintain strong relationships with key clients and stakeholders to foster long-term partnerships.Identify new business opportunities and develop tailored solutions to meet customer needs.Collaborate with internal teams to align product offerings with market demands and customer feedback.Monitor industry trends and competitor activity.Prepare and present business proposals to potential clients, showcasing PB Tech’s capabilities. Show less
Account Manager
Apr 2022 - nowBusiness Development Manager
Dec 2018 - Apr 2022Sales Consultant
Sept 2017 - Nov 2018
Licenses & Certifications
- View certificate

Human Skills for Managers Professional Certificate by LinkedIn Learning
LinkedInAug 2025 - View certificate

Key Account Management
LinkedInNov 2024 - View certificate

Negotiation Professional Certificate by American Negotiation Institute
American Negotiation InstituteNov 2024 - View certificate

Career Essentials in Project Management by Microsoft and LinkedIn
MicrosoftDec 2024 - View certificate

Negotiation Foundations
LinkedInNov 2024 - View certificate

Strategic Negotiation
LinkedInNov 2024 - View certificate

Public Speaking Skills Professional Certificate by Toastmasters International
Toastmasters InternationalAug 2025 - View certificate

ServiceNow IT Leadership Professional Certificate
ServiceNowDec 2024
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