Michael Roman

Experience

• 

  Pacific Coast Stock Exchange

  Jan 1996 - Jan 2000

  QA/Business Analyst
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  Charles Schwab

  Jan 2000 - Jan 2010

  Responsible for requirements analysis, test planning and test execution for Interactive Voice Response(IVR) trading application and email notification products.--Worked with developers and business partners early in the project to review requirements, identify risks and confirm acceptance criteria.--Improved status reporting process by leading effort to migrate manual test cases into test case management tool.--Coordinated all phases of QA life cycle from project inception through successful release to production. Monitored status to assure adherence to schedule.--Executed test cases for Unix back end programs. Proofread email templates and performed functional testing of email to confirm accuracy. Show less

  • QA Analyst

    Jan 2005 - Jan 2010

  • QA Analyst (contractor)

    Jan 2000 - Jan 2005
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  Visa

  Jan 2010 - Jan 2016

  QA Lead/Coordinator

  Directed project activities and deliverables through all phases of project lifecycle for customer loyalty application. Conducted status meetings, tracked issues and risks, analyzed requirements, designed and executed tests, coached and mentored team.--Collaborated with stakeholders to elicit and clarify requirements and create comprehensive documents used to successfully guide testing activities. Conducted document walkthroughs with project team.--Participated on cross-functional teams to assess and troubleshoot complex issues. Presented tradeoffs between scope, budget and timeline. Negotiated solutions and guided issues through to resolution.--Tracked project status, issues and regularly communicated to project team. Escalated risks promptly and worked with team to define mitigation strategies ensuring project remained on schedule. --Led and supported eight-member testing team. Coordinated daily activities, delegated tasks, reviewed deliverables, and monitored progress against plan. --Managed all testing activities including planning and executing unit, integration, functional and regression tests. Worked with high degree of accuracy and detail to ensure quality. Show less