Luz Ortiz

Experience

• 

  Comercial Costa Romantica

  Jan 2017 - Oct 2020

  General Manager
• 

  Homestead Housing Authority

  Dec 2020 - now

  Admissions Specialist

  -Assessed clients' eligibility for Federal assistance for the Housing Choice Voucher English/Spanish program. Management-Educated clients and families regarding their Family Obligations under the Housing Time management-Entered client records in a centralized database for progress tracking. Supervising-Worked under strict deadlines and responded to requests and emergency Delegation housing issues. Teamwork.-Verified details of HAP transactions, including funds received, overpayments, and Customer Relations recoupment balances. Management Collaboration-Schedule and conduct annual re-certification interviews promptly for rent Project Planning increases. Experience in Leadership-Enter accurate and timely 50058 information into HAB for submission to HUD. Program Evaluation.Organizational involvement of the HCV Program Manager to the satisfaction of all parties.-Participate in the revision of Departmental policies and procedures.-Processed nearly $1 million in monthly, mid-month, and special HAP Show less