Rughveer Singh

Experience

• 

  TCI Group (Transport Corporation of India Limited)

  Dec 2004 - Dec 2006

  Branch Incharge in TCI Ltd- Coimbatore

  Worked with ARC Ltd for a short period of 5 months and handled Branch level sales, Maintained good relations with customer for achieving branch targets and good coordination with customers for on-time booking, delivery and payment collections. Looking after branch bill submission and outstanding clearance within specified time frames.

• 

  ASSOCIATED ROAD CARRIERS LIMITED

  Jan 2007 - Jun 2007

  Sales Officer in ARC Ltd - Bangalore

  Worked with ARC Ltd for a short period of 5 months and handled Branch level sales, Maintained good relations with customer for achieving branch targets and good coordination with customers for on-time booking, delivery and payment collections. Looking after branch bill submission and outstanding clearance within specified time frames.

• 

  TNT

  Jul 2007 - Sept 2013

  Senior Executive Operations (Export) in TNT Express Pvt Ltd

   Monitoring export shipments and dealing with the Airlines, CHA-Customs handling agents, Customs and Internal & External customers for smooth clearance and international connections further.  Planning of export shipments according to Destination, routes, airlines, checking for shipment Fumigation, Additional requirements at destination clearance port like GSP/COC/COO.  Training all export team members for new technical strategies in inventory control, minimising cost, and good improvement in company profits with following compliance.  Coordinating with billing, credit control, sales and operations executives for service related issues. Show less

• 

  TNT

  Jul 2014 - Aug 2018

  Senior Broker Clearance (Import) in TNT Express Pvt Ltd

   Looking after import shipments Bill of entry filling and clearance of courier shipments, Coordinating with customer service team for import clearance documentations, Customs clearance related queries and solutions, Responsible for Import shipments data cleansing, Classification and duty benefits.  Maintaining strong relationship with customs and Custodian for Import and export courier shipment in EICI terminal for smooth handling and achieving our business goals.  Support to share with the team any changes in Customers loading guidelines and update the Customers SOP with any changes in operation process.  Assist in planning overall operation for the facilities, Single Point of Contact for Customer to address and resolve problems.  Process all the documentation for cross-border shipments. Maintenance of all regulatory paperwork and import records. Identify and resolve issues hindering customs clearance. Show less

• 

  UPS UNITED PARCEL SERVICE

  Aug 2018 - now

  Senior Officer in Delhi Hub operations

  • Looking after export shipments filing in customs systems according to harmonisations and follow-up with service centres for timely connections of export shipments to hub and then arranging customs clearance and timely connections to the respective destinations. • Distributing import shipments with co-loaders and Monitoring Import shipments movements from hub to the delivery locations and keep tracking with vendors further. • Planning logistics transportation strategies, processes to support international freight for inbound and outbound shipments. Managing transport / delivery escalations and resolve the escalations timely for successful delivery at intended destinations. Updating shipment status and responding to internal and external stakeholders requests. • Identifying and implement best practices, and work with Distributions Operations teams to optimize business & processes. Looking after reagents, biological substances and dangerous goods handling with safety. Show less