Becca Friesen

Experience

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  United States Air Force

  Jun 1998 - Jun 2004

  A-10 Armament Flight Line Supervisor / Instructor / Evaluator

  Supervised employees under time constraints and stressful situations to meet mission requirements and deadlines. Monitored flight line operations to ensure compliance with relevant laws and regulations. Authored procedures for inspecting the position of ammunition for 30 mm prior to aircraft flight: eliminated malfunctions and enhanced system reliability. Implemented and enforced policies and regulations pertaining to compliance and inspection of daily loading tasks. Compiled and maintained a broad library of 186 technical manuals as Technical Order Distribution Account Custodian. Organized, prioritized, and managed multiple work assignments. Maintained Core Automated Maintenance System Database; ensured input of over 925 pieces of serially tracked equipment. Coordinated multiple munitions and equipment deliveries while supervising numerous job tasks in a dynamic work environment; able to follow verbal and written instructions. Maintained aircraft weapons systems by completing time compliance inspections and troubleshooting issues. Responsible for training new individuals and evaluating monthly performances of veteran employees. Show less

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  Trans Global Logistics

  Jan 2007 - Jan 2009

  Customer Service Specialist

  Generated and maintained reports essential for data reference and trend analysis; data aided in company decision making. Proven track record in having positive initiative, judgment, flexibility and maintaining poise in pressure situations.

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  EVERGREEN AVIATION GROUND LOGISTICS ENTERPRISE, INC.

  Jan 2007 - Jan 2007

  Operations Supervisor

  Managed multimillion dollar accounts guaranteeing on-time delivery of freight from Asia to destinations throughout the US. Provided leadership and facilitated a working environment that built and sustained teamwork and professionalism in the support of the company's strategy, goals, objectives and the customer's requirements.

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  World Airways

  Jan 2009 - Jan 2013

  Manager, Internal Evaluation Program

  Cross-functional project leader in implementing World Airways’ Safety Management System (SMS) to advised regulation. Managed the internal auditing program and identified areas in the company that provide the most risk to the organization; proactively implemented change to flight, ground, cabin and maintenance programs to reduce hazards and injuries. Interpreted Federal, State and local regulatory compliance requirements; knowledge of laws, rules and regulations pertaining to the Federal Aviation Regulations (FAR), Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA) and Environmental Health and Safety. Administrator for World Airway’s safety and quality management database system, Web Based Application Tool (WBAT). Scheduled and conducted internal, station, and vendor audits to ensure procedures, processes and regulatory requirements were followed by utilizing data collection tools (ATOS, standardized checklists and personally developed tools). Show less

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  Delta Air Lines

  Jan 2013 - now

  Oversight of operational matters and station liaison/support within US and Canada. Approve new airports and aircraft fleet additions to C70 Ops Spec. Communicate with cross-divisional partners to ensure pilots have accurate information. Manage Flight Operations Duty Manager (OCC Duty Pilot) program. Complete operational analysis and daily oversight of Delta's supplemental operations. Conduct safety risk analysis on operations that meet our charter operations analysis and risk assessment criteria. Responsible for oversight of Flight Operations Duty Manager program (OCC Duty Pilot). Lead Flight Safety Investigations and NTSB coordination efforts during on-call as the primary investigator for operational accidents, incidents, irregularities, and trends. Reviewed ops reports and data to identify incidents and irregularities for follow-up investigations. Conducted assessments that covered specific operating processes or functional areas and focused on the presence and effectiveness of process controls, including management responsibility, documentation, and training, measurements, and feedback mechanisms.

  • Manager, Line Operations (U.S. & Canada)

    Mar 2021 - now

  • Manager, Supplemental Operations

    Aug 2017 - Mar 2021

  • Air Safety Investigator

    Mar 2015 - Aug 2017

  • Program Manager, Internal Evaluation Program

    Jan 2013 - Mar 2015