
Chloe Tran Thi Quy Chau
Guest Service Agent

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About me
Trainer & Coach | NLP | Business ACTIONCoach | EQ | Time Line Therapy Association | DISC
Education

The American Board of NLP
2019 -NLP Trainer
University of Gloucestershire
2012 - 2013Bachelor's degree Business Administration and Management, General
PSB Academy
2009 - 2011Diploma Hospitality Administration/Management
Experience

Hotel Nikko Saigon
Apr 2013 - Jul 2014Guest Service Agent
Takashimaya Vietnam Ltd.
Sept 2014 - Feb 2020*KEY RESPONSIBILITIES IN TRAINING:- Collaboration with department managers and conduct needs assessments to identify knowledge and skill gaps.Develop tailored curriculum and instructional materials to meet organizational needs.Deliver training programs to employees at all levels, including sales advisors from brands.Assess training impact through feedback and performance monitoring.Make necessary adjustments to improve training strategies and outcomes.*KEY RESPONSIBILITIES IN TALENT ACQUISITION:- Provide exceptional service and full life cycle recruiting.- Develop, and maintain strong partnership with hiring managers, team members, and cross-functional team members.- Proactively source candidates through various source, building and maintaining a strong network of talented candidates through market research, community building, and on-going relationship management for short- and long-term opportunities for a broad/deep range of position.- Participate in projects and initiatives related to talent acquisition.- Ensure TA reports are up-to-date and use them to provide insights into recruitment metrics and identify areas for improvement. Show less
Human Resources Senior Supervisor
Jan 2019 - Feb 2020Human Resources Supervisor
Dec 2017 - Dec 2018Human Resources Assistant
Sept 2014 - Dec 2017

InnerBright Training & Coaching
Jan 2020 - nowAs a Leadership Coach and Trainer, I'm dedicated to helping high-performing individuals and teams break through their limitations and achieve extraordinary results.
Trainer & Coach
Jan 2020 - nowTraining Manager
Jan 2020 - now
Licenses & Certifications

Image & Etiquette Consultant
Fist Impressions Image International, SingaporeMar 2019
NLP Master Coach Trainer
The Tad James Co NLPMay 2021
Time Line Therapy Master Trainer
The Tad James Co NLPFeb 2020
Certified Business Coach
ActionCOACH GlobalAug 2020
NLP (Neuro Linguistic Programming) Trainer
The Tad James Co NLPJan 2019
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