Vicky Moss-Crump

Experience

• 

  South West Grid for Learning

  Apr 2008 - Jul 2013

  Senior Project Coordinator

  The South West Grid for Learning is a not for profit, charitable trust company, funded by 15 Local Authorities across the South West of England. They provide maintained schools and many other educational establishments throughout the region with safe, secure and reliable broadband internet connectivity; broadband-enabled learning resources and services and help, support and advice in using the internet safely.

• 

  Cosmic UK

  Jul 2013 - Jan 2021

  Cosmic offers web design, tech support, ICT consultancy and training, whilst at the same time focusing on digital inclusion projects as its key social objective: www.cosmic.org.uk During this period of working at Cosmic Vicky worked as Project and Operations manager for the company. This role included overseeing all company operations managing the marketing for the business and overseeing the digital marketing services.From July 2013 - September 2014 Vicky managed a digital apprenticeship project, supporting 6 young people through their journey whilst running the project.As well as this the role required writing a number of successful project bids and managing these projects to successful completion. Please see the projects section for more details.Based in Honiton, Devon and delivering its services across the South West. Having delivered IT and digital services for over 19 years now, Cosmic is a very well recognised and respected local business, providing support, advice, training and policy input for the local business community. Cosmic is a social enterprise, which means that the profits of our business are invested in the community to help make the benefits of living in a digital world available to everyone. Show less

  • Staff Director

    Oct 2019 - Jan 2021

  • Digital Projects Manager

    Mar 2017 - Jan 2021

  • Project and Operations Manager

    Jul 2013 - Mar 2017
• 

  Devon & Somerset Fire & Rescue Service

  Jan 2021 - now

  Leadership and Strategy: Spearheading the digital transformation strategy for the fire service, aligning technology initiatives with Service goals to enhance public safety and operational efficiency.Technology Innovation: Driving the adoption of cutting-edge technologies, including AI, IoT, and cloud computing, to modernise and optimise fire service operations.Department Development: Lead and mentor a multidisciplinary team of digital, data, and technology professionals, fostering a culture of continuous improvement and innovation.Stakeholder Engagement: Collaborating with internal and external stakeholders to identify needs, developing solutions, and ensuring successful project implementation.Cybersecurity: Ensuring robust cybersecurity measures are in place to protect sensitive data and maintain the integrity of digital systems.Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness across the Service. Show less Project Leadership: Leading multiple high-impact digital projects from inception to completion, ensuring alignment with business objectives and stakeholder expectations.Strategic Planning: Developing and executing project plans, including scope, timelines, budgets, and resource allocation, to achieve project goals.Team Coordination: Managing cross-functional teams, fostering collaboration and communication to drive project success.Risk Management: Identifing potential risks and implemented mitigation strategies to ensure project continuity and success.Stakeholder Engagement: Engaging with stakeholders at all levels to gather requirements, provide updates, and ensure satisfaction with project outcomes.Quality Assurance: Ensuring all deliverables met high standards of quality and adhered to industry best practices.Technology Integration: Overseeing the integration of new technologies and systems to enhance digital capabilities and improve operational efficiency.Performance Monitoring: Tracking project performance using appropriate tools and techniques, ensuring timely delivery and achievement of project milestones.Continuous Improvement: Implementing lessons learned and best practices to improve project management processes and outcomes. Show less

  • Head of Digital, Data and Technology

    Aug 2023 - now

  • Senior Project Manager

    Jan 2021 - Aug 2023