Rocio Encarnacion , MS

Experience

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  Community Prevention Partnership of Berks County

  Jan 2001 - Jan 2005

  Program Manager and Data Analyst

  Managed two computer learning centers for the Reading Housing Authority and and supervised five program coordinators.Developed databases for nonprofit organization utilizing Microsoft Access and Microsoft Excel to capture programs data and design statistical reports. Created ad hoc reports by applying queries and creating pivot tables for monthly meetings with representatives of Reading Housing Authority. Ensured educational programs met set goals by developing milestones and activities to reach programs’ objectives. Developed intake forms to gather participants’ information and evaluation forms to review programs progress.Provided recommendations for the drug elimination program and computer center program to improve their effectiveness based on programs’ evaluation. Provided classes to residents on different subjects such as GED, ESL, Microsoft Word and Microsoft Excel. Assisted with the development of procedure and guidelines for programs. Show less

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  Mi Casa Su Casa Cafe (Cafe de Gemelli)

  Jan 2005 - Oct 2006

  Owner - Manager

  Project management of business development; obtained $225,000.00 for the purchase of a property, start up budget and equipment.Event planning, marketing, supervising staff and financial management.Customer service and ensured customer satisfaction.

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  Pennsylvania CareerLink of Berks County

  Nov 2006 - Feb 2016

  Bilingual Workshop Facilitator

  Research, create and update class outlines, curriculum and materials.Instruct and advise job seeker customers in Job Search strategies and skills, including career decision making, resume writing, interviewing, cover letters and Internet job search.Present career decision making and labor market information workshop and utilize assessments such as Interest Profiler and Personality Tests; as well as, resources to explore careers such as the Occupational Outlook Handbook, O*Net, and PA Career Coach.Develop and implement technology workshops such as Computer Basics, Microsoft Excel, Microsoft Word, Social Media and Networking.Adapt teaching methods and instructional materials to meet students' varying needs, abilities, and interests. Proctor a variety of paper-and-pencil and online assessments.Project Team Leader for the Orientation Committee to evaluate, develop, and implement orientation sessions for new customers.Created as part of a team a two week work readiness curriculum named Success Starts Here which helps customers with self-awareness through assessments and improve interpersonal skills in the workplace. Show less

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  My Little School House Day Care Center

  Apr 2010 - Aug 2015

  Manager and Data Coordinator (Part Time)

  Data ManagementManaged the Child and Adult Care Food Program (CACFP) which included food menu, enrollment, and claims.Created and developed an Attendance and Meal Program Tracking System in Microsoft Excel, provided a food count monthly report to claim for CACFP.Record meals for Breakfast, Lunch and Snack served, within the tracking system, and kept an accurate count for each meal.Business ManagementCoordinated all aspects of the child care center including ensuring compliance with all applicable licensing and regulations.Determined safety, maintenance and security requirements for the facility. Hired, trained and supervised staff.Developed and supervised classroom program, curriculum and schedules to ensure best practices and developmentally appropriate practices. Show less

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  Local Government, PA

  Feb 2016 - Jul 2017

  IT Data Analyst

  Programmed macros in Excel to clean and organize data before analysis to ensure quality and accuracy. Performed data analysis using Business Intelligence tools such as Tableau and Microsoft Excel. Created Dashboards, reports as needed using Tableau Desktop.Used advanced Microsoft Excel to create pivot tables, VLOOKUP, and functions. Extracted data from SQL Server using SQL scripts for analysis; posted datasets on Socrata open government site. Assist in the redevelopment of the website by converting pdf files to HTML and edit files by creating css style sheets and using HTML to keep same structures of pdfs. Show less

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  My Source Entrepreneur

  Jan 2017 - now

  Business Growth Educator

  Provide entrepreneurs knowledge on entering the business arena, stress management, and problem-solving skills. Develop training and curricula in the areas of Lself-improvement, and technology skills. She has trained entrepreneurs in areas of Language (English and Spanish) , business management, leadership, and confidence.Developed the Spanish Language for the Workplace for Reading Area Community College.Instructor and Proctor of ServSafe Certification for Food Protection.

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  Source One Technical Solutions

  Jan 2019 - Apr 2020

  Data Analyst (Contractor at Alcon Sinking Spring, PA)

  Support manufacturing operations at Alcon Laboratories Sinking Spring, PA by providing a viable centralized data management resource.Develop and VBA code spreadsheets and graphs and extract data to provide all levels of management and supervision with daily, weekly, and monthly reports in terms of work center efficiencies, indirect labor analysis, shipments, etc.Edit Standard Operating Procedures and ensure accuracy and compliance.Serve as the Plateau coordinator for all manufacturing departments to ensure training requirements meet compliance with standards.Assist department leads, supervisors, and engineers in properly revising or initiating training documents for the departments. Show less