
Jules Dooley
Service sales consultant

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About me
Advanced Service Manager at DJ Assembly Ltd
Education

Goole grammar school
1983 - 1986GCSE GSCEActivities and Societies: English, Maths, Science, German, Geography, History,
Experience
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ADT Fire & Security Plc (UK & Ireland)
Feb 2001 - Jun 2006Service sales consultantResponsible for building relationships with old and new clients and ensuring they have maintenance contracts in place for all of their security system needs, and meeting sales targets

Paramount Marble
Jun 2006 - Jun 2010Business Development ManagerI covered England and Wales south of the M62 motorway selling Marble fireplaces to retail showrooms, delivering a service to our customers through effective relationships, advising on the best way to display the fireplaces to maximise sales of our products. I provided sales reports illustrating specific products within their showrooms to review individual display performance, and then advise how we could improve sales through effective reviews and incentives. I was responsible for identifying and generating new business included building and maintaining relationships with existing and new customers within a defined geographic area without compromising existing customer’s exclusivity, whilst meeting monthly and quarterly targets Show less

Intraining
Jun 2010 - Apr 2013Personal ConsultantWorking on welfare to work program managing a case load of over 150 clients, helping them to gain and sustain in employment. I am experienced in working with a wide variety of demographics and am equally confident in helping customers close to the job market make the small adjustments they need to be able to move into work, furthermore conducting job search and application form sessions. I also worked with more challenging customers through building rapport and identifying specific individual barriers to work such as substance abuse, ex-offenders, homelessness and confidence issues by asking a series of challenging questions, and then organising internal or external help groups or training, I also managed my client spend within budget guidelines. I have excellent diary management skills and performed meaningful fortnightly meetings with my clients mostly one to one’s with some group sessions to help continuous customer development Show less

Remploy Ltd
Apr 2013 - Apr 2018Running a branch of 10 staff, delivering both Work choice and Work program contracts. Carrying out regular reviews of the profit and loss to ensure that branch was profitable. Also ensuring performance, quality and compliance were maximised at all times, along with managing the team, general daily staff issues, monthly 1-2-1 performance reviews, file checks, running team meetings and motivating the team. Attending meetings with the supply chain managers to review of our performance on monthly quarterly basis. Also networking with 3rd party provision and local council LEP’s Show less
Work Advisor
Jan 2016 - Apr 2018Business Development Manager
Dec 2014 - Jan 2016In work support advisor
Apr 2013 - Dec 2014

Maximus
Apr 2018 - Oct 2019Work AdvisorWorking on an ESF funded employment support programme my role is to manage a caseload of customers to overcome barriers to work for those with complex needs thus helping them to gain paid sustainable employment. I do this by collaborating with partner organisations to ensure my candidates have the right support they need to get them closer to the work place. I work closely with employers to source suitable roles so my customers can source a suitable career and make a positive change to their lives. I cover various roles from liaising with job centres and partner organisations to sell our services in order for them to refer. I also provide in work support for those individuals I help gain paid employment in order for them to sustain, I do this through offering any support they require including job coaching. Show less

Aspire-igen group
Oct 2019 - Mar 2023CLLD Program coordinatorManaging delivery of two CLLD funded programmes, Loan parents and Digital insight, to meet contractual targets. Ensuring continuous professional development and coaching is in place to drive delivery which is on time, on quality and on target. Managing budgets and spend. Producing and submitting financial claims to the contract manager.Digital insight - provides digital assistance to participants across the Hull area to help them move into employment, education or training as well as increasing their own skills in the use of computers to aid day to day living.Lone parent programme - provides mentoring, support and skills to lone parents in order to help them overcome barriers and move closer to job search, training, education and employment including development of Digital Skills to aid day to day living. Show less

DJ Assembly Ltd
Apr 2023 - nowAdvanced Service Manager
Sept 2023 - nowKey Customer Service Manager
Apr 2023 - Sept 2023
Licenses & Certifications

Institute of Occupational Safety and Health
Institute of Occupational Safety and HealthSept 2015
NVQ level 2 Team leader
IntrainingJan 2015
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