
Jerusha Sagbeh
Customer Service Representative

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About me
Business Marketing Graduate| Social media marketing, analytics.
Education

CourseCareers
2023 - 2023Computer/Information Technology Administration and ManagementCourseCareers is an intensive online three-month course in technology sales development. I read three books: How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling. I learned everything about the basics of sales development to prepare myself for an SDR Internship. (Accomplishments) Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, Linkedin Outreach… Show more CourseCareers is an intensive online three-month course in technology sales development. I read three books: How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling. I learned everything about the basics of sales development to prepare myself for an SDR Internship. (Accomplishments) Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, Linkedin Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc. Show less

St. Cloud State University
2022 - 2025Associate of Science - AS BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Anoka-Ramsey Community College
2018 - 2022Associate of Science - AS BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES 3.5Activities and Societies: Projects Graduated from Anoka Ramsey Community College with my AS degree.

Rogers High School
2015 - 2018GraduatedWent to Rogers High School.
Experience

McDonald's
Jun 2016 - Mar 2018Customer Service RepresentativeGreeting and welcoming customers, Order taking, Cash handling, and payment processing Resolving customer concerns by handling them professionally and promptly, striving to find a satisfactory resolution.I have Excellent communication skills, both verbal and written. The ability to work well in a fast-paced environment, prioritize tasks, and handle multiple responsibilities simultaneously. I paid attention to detail and a commitment to providing accurate and high-quality service.

Family Tree In-Home Care
Nov 2020 - Sept 2024Certified Nursing Assistant
Prideletics
May 2023 - Aug 2023Content CreatorLearned about company brand and voice.Learned about their audience.Created editorial calendar and timeline.came up with a topic calender for blog content. (I came up with 12 topics total)Created six blogs on a new topic that hits the target audience and posted it to socials.

CourseCareers
Jun 2023 - Jul 2023Sales Development RepresentativeCourseCareers is an intensive online three-month course in technology sales development. I read three books: How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling. I learned everything about the basics of sales development to prepare myself for an SDR Internship. (Accomplishments) Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, Linkedin Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc. Show less

Presbyterian Homes & Services
Aug 2024 - nowResident Assistant
Licenses & Certifications
- View certificate

Google Analytics Certification
SkillshopNov 2024 
CourseCareers
CourseCareersJul 2023- View certificate

Fundamentals of Waterfall Project Management
Project Management InstituteJun 2023 - View certificate

Fundamentals of Agile Project Management
Project Management InstituteJun 2023 
Sale Development
CourseCareersJul 2023- View certificate

Digital Marketing Certification
StukentDec 2024
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