Arun Pant

Arun Pant

Technical Support Executive

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location of Arun PantNew Delhi, Delhi, India

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  • Timeline

  • About me

    Project Manager, MBA, IIFT, IMT-Ghaziabad, PMP® PRINCE2® CSM® PSPO™ ITILv3Expert MCSE CCNA French-DELF-A1

  • Education

    • Manavbhartiuniversity

      -
      Bachelor of Computer Applications - BCA Computer Science
    • Indian Institute of Technology Jodhpur

      -
      Advanced Program in Cyber Security & Cyber Defense(in association with ThriveDX Israel)

      Enrollment number : 2021/03/1474

    • Institute of Management Technology, Ghaziabad

      -
      Master of Business Administration - MBA IT & Operations
    • Indian Institute of Foreign Trade

      -
      Postgraduate Diploma in Management International Business & Strategy
  • Experience

    • IBM

      Sept 2012 - Sept 2013
      Technical Support Executive
    • Convergys

      Sept 2013 - Sept 2016
      Senior Technician, Network Services
    • AXA XL, a division of AXA

      Oct 2016 - Oct 2022
      Assistant Manager
    • Essex Lake Group

      Oct 2022 - Dec 2023
      Senior Specialist, IT Projects
    • HCLTech

      Dec 2023 - now
      Project Manager
  • Licenses & Certifications

    • Sumo Logic Administration Certified

      Sumo Logic
      View certificate certificate
    • Microsoft Certified Systems Engineer: Security (MCSE)

      Microsoft
      Sept 2018
    • Professional Scrum Product Owner

      Scrum.org
      Jun 2024
      View certificate certificate
    • PRINCE2 Practitioner

      AXELOS Global Best Practice
      Dec 2014
    • French A1 Level - DELF Certification (Diplôme d'Etudes en Langue Française)

      Alliance Française de Delhi
      May 2013
    • Cisco Certified Network Associate Industrial (CCNA I)

      Cisco
      Feb 2013
    • Certified ScrumMaster (CSM)

      Global Association for Quality Management (GAQM)
      Sept 2021
    • Project Management Professional (PMP)

      Project Management Institute
      Oct 2022
      View certificate certificate
    • ITIL Expert Managing Across the Lifecycle (ITIL-MALC)

      AXELOS Global Best Practice
      Sept 2018
  • Honors & Awards

    • Awarded to Arun Pant
      Xtramiles - May 2024 Received Xtramiles appreciation award from senior management regarding great work done for Client
    • Awarded to Arun Pant
      Essex Lake Group,LLC - Single handedly lead ITSM best practices or ITIL implementation(from designing SLA to development of Service Design, improving Service Operations, setting up Service Transition and Service Strategy)-Worked in ISO27001 lead implementation project
    • Awarded to Arun Pant
      Pat on the Back Award - -12 times awarded with "Pat on the back" and "I made a difference" award, from October 2016 till 2022-Awarded with AXA XL Positive Commitment Annual Award in 2021