Jim Carroll

Experience

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  United States Department of the Air Force

  Jan 1987 - Jan 1989

  27132 - Operations Resource Management Specialist

  • Analyzed and reported high-level strategic, real-world mission activity to c-suite level commanders. Held a secret security clearance.• Coordinated operations efforts with special reconnaissance, and search and rescue forces.

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  Career Training Institute

  Jan 2001 - Apr 2004

  • Courses taught: General Psychology and Critical Thinking • Strong leadership and experience managing the school registrar and 20 faculty during a accreditation renewal visit resulting in zero findings.• Developed a Student Success program that provides academic intervention to at-risk students.

  • Adjunct Instructor

    Jan 2000 - Apr 2004

  • Associate School Director

    Jan 2001 - Jan 2002
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  Central Florida College

  Jan 2004 - Jan 2005

  Associate Professor

  • Courses taught: Healthcare Automation, Medical Office Procedures, and Medical Terminology.

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  Brevard Public Schools

  Jan 2005 - Jan 2006

  High School Teacher

  • Subject Matter Expert for a world history course, with excellent communication skills demonstrated by having 151 students resulting in a 97% pass rate.

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  Strayer University

  Mar 2008 - Mar 2011

  • Strong leadership and communication skills managing campus academic operations, under the guidance of the Regional Dean, over a four-month period after the campus dean abruptly resigned.• Multifaceted role serving as faculty liaison to Campus Dean, conducting degree audits, delivering academic advisement, and creating quarterly course schedules.• Excellent teamwork and collaboration skills used in designing a “walking student orientation”, giving students face-to-face time with each campus department leadership, reducing new student drops by 37%.• High-level strategic planning skills increased maximized class registration ratios for the next term classes, by proactively hosting town-hall meetings to get student’s input regarding the classes they wanted, resulting in time and cost savings. • Strong leadership skills and experience managing 1 student work-study and a pool of 57 adjunct faculty. Show less

  • Academic Assistant

    Mar 2009 - Mar 2011

  • Student Accounts Representative

    Jul 2008 - Feb 2009

  • Admissions Officer

    Mar 2008 - Jul 2008
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  Florida Technical College

  Mar 2011 - Jan 2018

  Reporting directly to the VP of Academic Affairs, I catalyzed the student population 233% by co-creating, managing, implementing, and monitoring compliance for 15 diploma, 2 associate and 10 bachelor’s degree programs; including the comprehensive program planning, curriculum development, program assessment and evaluation, enrollment forecasting, delivery systems, student completion rates, and requirements for continuous improvement. I co-created an advisory board by building relationships with local business owners.• Increased student retention 40% using quantitative data analytics to academically advise at-risk students.• Achieved 100% pass ratings for 27 institutional and programmatic accreditation renewal visits.• Co-created and managed a campus leadership policies and procedures certification of accommodation services for students with disabilities to ensure campuses were 100% Americans with Disabilities Act compliant.• Co-established 23 best practices/standard operating procedures for academic support services, Program Chairs, faculty and staff recruitment, credential evaluations, hiring, and training.• Co-authored policy and procedure certifications for 7 campus deans and registrars, on compliance matters such as transcript evaluation and satisfactory academic progress (SAP) monitoring and reporting using Campus Vue.• Co-converted 27 programs into Middle States Commission on Higher Education regional accreditation standards.• Collaborated with the Vice President of Academic Affairs on annual budgets and annual reports. Show less I co-created and implemented a new online division of the college to increase student retention.• Increased revenue by $1.8M in the first 18 months of new online programs using strong leadership, communication skills, knowledge of industry trends, and experience managing faculty and support staff through instructional design strategies via Blackboard and Canvas.• Reduced YOY textbook costs $100k by switching physical books to eBooks, and using iPads as the platform for curriculum. I worked with the VP of Financial Aid to have the iPad expense covered by student financial aid.• Received 100% accreditation pass ratings with zero findings, for new program development, by demonstrating high levels of relationship building skills and the ability to influence others, manage workflow, and track content deliverables through face-to-face and virtual development monitoring.• Earned multiple awards for exemplary leadership, student support, academic research, and instructional designs.• Assisted the Vice President of Academic Affairs with annual budgets and annual reports. Show less

  • Director Of Curriculum And Instruction

    Aug 2013 - Jan 2018

  • Online Adjunct Instructor

    Aug 2012 - Sept 2015

  • Instructional Designer

    Nov 2011 - Aug 2013

  • Librarian

    Mar 2011 - Nov 2011
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  Jim Carroll & Associates, LLC

  Jan 2018 - now

  President

  I'm a certified Veteran Small Business Owner, and an experienced operations and leadership analyst, with 21 years in private higher education and corporate business.In academia, I help institutions increase student retention and completion, so they can turn prospective students into gainfully employed alumni.In the business sector, I train and develop leadership, improve operations, increase employee retention, improve customer experiences, and unlock growth and innovation, so they reduce costs and increase revenue. Show less

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  USA Benefits Group

  Nov 2023 - now

  Health, Life and Senior Insurance Broker

  We are a full-service brokerage that specializes in helping individuals, self-employed, and small business owners shop their health insurance options. Our goal is to reduce your insurance premiums, get you better coverage, and lock in your rates for three years using private insurance to fill the holes in other health coverage policies.Don't let a medical emergency become a financial one. Contact us Today.