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Ashneel Kumar

Ashneel Kumar

Helpdesk and Technical Support Officer

Followers of Ashneel Kumar175 followers
location of Ashneel KumarBa, Western, Fiji

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  • Timeline

  • About me

    Desktop Engineer at FIJI Water

  • Education

    • Institue of Technology Australia

      -
      Advance Certificate In IT

    • Fiji National University

      -
      Bachelor of Science - BS Computer Science and Information System

    • Fiji National University

      -
      Diploma In Information System

  • Experience

    • Unwired Fiji

      Apr 2008 - Dec 2010
      Helpdesk and Technical Support Officer

      Provided Level 1 & 2 technical support across Fiji for Unwired Fiji’s broadband customers, offering troubleshooting expertise for hardware, software, and connectivity issues via phone and onsite assistance.

    • Bondwell Computers Fiji Ltd

      Feb 2011 - Apr 2017
      Technical Supervisor

      Directed and guided a team of technical professionals, fostering a collaborative environment and ensuring effective utilization of resources for optimal performance. Acted as the initial point of contact for all IT and technical inquiries, responding promptly and accurately to address user concerns and ensure client satisfaction.

    • FIJI Water

      May 2017 - now

      Ensure seamless IT support for hardware and telecommunications across multiple sites, optimizing the ICT-enabled workspace for productivity. Proficient in project management and enterprise systems. Facilitate new user integration and managing diverse plant equipment.

      • Desktop Engineer

        Feb 2021 - now

      • IT Technician

        May 2017 - Feb 2021

  • Licenses & Certifications