Satish Chandra Vuppala

Experience

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  National Small Industries Corporation

  Apr 2011 - Aug 2011

  Summer Internship

  ▪The Aim of the project was to build security and power management system for shopping malls using IR▪Analyzed the applications of Microcontroller and Relays in the security system▪Enriched the code for the security system by showing excellent expertise in building the flow chart▪Efficiency of the Security System is increased by 6% with usage of micro controllers and relays in place of micro processors.▪Developed low operating power consumption, small circuit and a user friendly interface Show less

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  Electronics Corporation of India Limited (ECIL)

  Apr 2012 - May 2012

  Engineering Intern

  NUCLEAR SIMULATOR▪Capable of checking and simulating health of two weapons on both sections of the checkout system,▪ Demonstrated a presentation on compilation of code using keil tool to 100 students and 5 Senior Faculty

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  DST Worldwide Services India Limited

  Jun 2012 - May 2014

  Quality Assurance Analyst

  ▪Coordinated & Collaborated with a Pharmaceutical Client( 50Mn + Revenue) in Kansas City, USA & ensured releases are delivered on time▪Spearheaded regression testing of the projects executed for every release at onsite platform▪Saved 128 man-hours or 16 days of human effort by identifying critical defects in the application▪ Designed strategy to integrate the Automation Testing of Rx Nova application & mainframe claims process Responsibilities▪Automated more than 13,756 Test scripts in QTP tool using TAF Framework on the onsite platform▪Developed, automated and debugged test Scripts of the 14 applications to be deployed in the market Achievements▪Awarded Star of the Month amongst 1100 employees in July’2013 for successful processing of 50 claims Show less

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  Benetton Group

  Apr 2015 - May 2015

  Business Strategist

  Role▪Researched the demographics & engaged with store managers, in-shop promoters to share best practices, market intelligence & improve sell out▪Observed & interviewed more than 20 retailers of 30 stores in Delhi & Gurgaon; analyzed issues faced by them, stores’ sales performance, in-store layouts & various tools & strategies to engage customers▪Field Visits to more than 30 stores of multiple apparel brands analysing the true potential of Exclusive Brand Outlets, their brand experiences, visual merchandising & layout strategies Retail Strategy▪Devised a comprehensive strategy for Retail operations of Exclusive Brand Outlets to sustain changes in market & enhance the business with deep understanding on current Retail Indian Market & Consumers▪ Identified the revenue opportunities, modifying the ownership structure of 8 profitable stores in Delhi NCR & Gurgaon effecting an increase of 17% in the overall revenue Initiatives▪Orchestrated new ideas of Expanding the stores; suggested different exclusive formats and integration of online and offline channels with Brick n’ click wardrobe for customers▪Recommended Exclusive women’s wear store formats for stores in Tier I markets & Exclusive Kid’s wear store formats with cheaper interiors in Tier II & III markets▪ Co-ordinated and implemented the In-store strategy ideas in Khayala Store, Delhi & enhanced the customer experience & returns of the store▪ Formulated a social-media marketing strategy to maximize the exposure of customers to brand▪ Designed & implemented customer feedback system to ensure effective brand communication at stores▪ Outlined the overall strategy with possible timelines and budgets for the effective implementation Impact▪ Projected a 2% increase in sales with the operational strategy & 5 % increase in sales with the in-store strategy resulting in sustained growth with higher revenue realization & better control Show less

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  Salt n Soap | Online Grocery Store | Kolkata | India

  Sept 2015 - Oct 2015

  Marketing

  ▪Identified & evaluated business opportunities for on-line portal selling groceries across 6 major cities in India▪ Proposed a Business model and Business place for salt n’ soap to operate in cities of India▪Formulated a Marketing & Distribution strategy to increase the brand visibility and penetration▪Suggested personalized customer view of online portal to increase the customer engagement through providing recommendations & delivering a unique customer experience

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  FIS

  Apr 2016 - Dec 2019

  Senior Solutions Consultant

  ▪Managed multiple client projects worth ₹8 million with 20+ third party vendor applications for leading banks in APAC region▪Drove & Led Go-To-Market strategy by executing payment solutions for banks with a loan book of ₹20 Bn+▪Figured out RCA & recommended a solution for network infra preventing client investment of ₹1 million▪Performed Cost-Benefit Analysis & driven SFMS migration from Rental infrastructure to in-house model leading to savings of ₹1.3 million▪Delivered successful Banking/payment engagements addressing client’s challenges with value around core banking, mobile wallet, cards, digital & emerging payments▪Led a team of 15 including Business analysts for end to end implementation at all phases of delivery▪Cross functional leader collaborating with business & technology teams developing a cohesive DigitalPayments strategy that delivers best product solutions to our clients▪Collaborated in finding and reusing the existing intellectual as well as financial capital on multiple -occasions.▪Provided performance and financial analysis,Quantitatively and subjectively over a period for 7 different banking clients ensuring adherence to all timeframe and budget requirements. Show less

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  Finvolv

  Jan 2020 - Mar 2022

  ▪Owned & Managed a portfolio of P&L worth $500 K+ & led other project managers on multi-function projects ▪Led Strategic Market Penetration for customized BNPL products, Prepay & EMI for Multiple geographies ▪Developed an aggressive integrated program roadmap & release plan to deliver on a 2-month cycle▪Conceptualized & implemented cross sell and upsell opportunities through out the Customer life cycle▪Provided quick support & smart solutions to customers , reaching a steady CSAT score of 98%▪Increased customer retention by 20% across client portfolio Show less ▪Defined & Executed Business strategy for “Shop Now & Pay Later” solution Live to Market for a logistics giant in Middle East region resulting in First Mover advantage and early Market share capture in E-commerce space▪Led a team of 18 to build & deliver a nascent , early stage business product for the client in a duration of 5 months▪Ensured On-Time Delivery by accelerating an alternate Go-Live strategy, adapting to COVID-19 crisis, generating a billing worth $50 K+▪Delivered a centralised payment system PayPal in addition to Telr, boosting potential revenue & providing a seamless customer payment experience▪Constructed a Key Brand Differentiator by Ideating & Defining best user experiences for the solution, working with the UX Designers▪Converted strategies into actions by liaising with Cross-functional leadership team▪Spearheaded plugin integrations with multiple retailers across 4+ E-commerce platforms Show less

  • Senior Program Manager , Customer success

    Oct 2021 - Mar 2022

  • Program Manager

    Jan 2020 - Oct 2021
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  Kenko Health

  Dec 2022 - Feb 2023

  Senior Program Manager
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  Thoucentric

  Mar 2023 - now

  Program Manager