Tyler Beal

Experience

• 

  High 5 Builders, Inc

  Mar 2018 - Sept 2018

  Administrative Office Assistant

  Responsible for managing office resources, organizing essential company records, and maintaining a functioning database for job files and invoices.

• 

  Macy's

  Nov 2018 - Jun 2019

  Sales Representative

  Responsible for maintaining sales floor, providing quality customer service, and advising customer’s on possible purchases to suit their needs.

• 

  CVS Pharmacy

  Aug 2019 - Jun 2021

  Pharmacy Technician

  Processes insurance claims for patient prescriptions, fills medications for patients while providing quality customer service, and assisting the pharmacist in running the pharmacy in its day-to-day operations. Abided by and ensured compliance with HIPAA regulations within the workplace.

• 

  Johanson Group LLP

  Sept 2021 - now

  Maintains and oversees the efficiency of audit operations across teams. Directly manages the Customer Success team to ensure satisfactory experiences in client engagements. Manages the Customer Success team, ensuring clients receive individualized care and attention throughout their SOC 1, SOC 2, and HIPAA audit engagements; manages strategic accounts directly. Manages client relationships and ensures satisfactory experiences throughout the entirety of their ongoing System and Organization Controls (SOC) and HIPAA audit engagements.

  • Operations Manager

    Dec 2023 - now

  • Manager, Customer Success

    Jul 2023 - Dec 2023

  • Customer Success Manager

    Sept 2021 - Jul 2023