Jack Tetrault

Experience

• 

  Three Rivers Engineering, Inc.

  May 2020 - Aug 2022

  Technical Intern

  Worked as a summer intern for the last three years. I built the company's website using GoDaddy and HTML. I also worked directly with the company's owner to assist in drafting, design, consultation, and on-site responsibilities.

• 

  Foundant Technologies

  Mar 2023 - now

  Test Automation:Proficient in test automation, I utilize tools like POSTMAN for API testing, creating meticulous tests for documentation and data validation. My expertise extends to utilizing Cypress for end-to-end testing, ensuring the robustness of software products. Currently, I am dedicated to enhancing my skills and knowledge in software testing and test automation, actively pursuing certification as a Software Development Engineer in Test (SDET). With a keen eye for detail and a commitment to excellence, I am passionate about contributing to seamless, high-quality software experiences for clients and businesses.Manual Testing:I have served as a test lead for release testing events, ensuring the thorough validation of software features and functionalities. I actively participate in bug bashes and release events, employing the ad-hoc testing method to identify and report critical issues. Through my meticulous approach, I have filed important bugs that have led to significant improvements in the software, contributing to its overall quality and user satisfaction. My dedication to manual testing stems from a commitment to delivering flawless software experiences for end-users.Team Collaboration: I actively engage in team discussions, brainstorming sessions, and knowledge-sharing activities. My contributions foster a positive and collaborative work environment, promoting innovative solutions and continuous learning. With a focus on driving collective success, I thrive in dynamic, collaborative settings and am committed to achieving outstanding results through teamwork and dedication.Agile Methodologies:Working within an Agile development environment, I adapted quickly to iterative development processes, regularly participating in daily stand-ups, sprint planning, and retrospectives. My ability to work efficiently under these methodologies allowed for timely feedback and continuous improvement, leading to quicker bug identification and resolution. Show less Results-oriented Client Services Intern at Foundant Technologies with a strong background in delivering high-quality technical software problem-solving for over 3000 clients. Known for maintaining a 100% client satisfaction rate across all products, I specialize in designing strategic resolutions to complex software challenges. In addition to my technical expertise, I often assisted with various data migrations, leveraging my skills to ensure seamless transitions for clients. I also played a pivotal role in onboarding and training 5 new team members across multiple software products, fostering a collaborative and efficient work environment. Passionate about enhancing client experiences, I am dedicated to driving positive outcomes for clients and businesses alike, leveraging my problem-solving skills and commitment to exceptional service. Show less

  • Junior Software Development Engineer in Test

    Jan 2024 - now

  • Engineering Intern

    Sept 2023 - Jan 2024

  • Client Services Intern

    Mar 2023 - Sept 2023