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Iwan Tamsil

Iwan Tamsil

Internship Program

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location of Iwan TamsilPekanbaru, Riau, Indonesia

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  • Timeline

  • About me

    Senior Service Desk at PT Pertamina Hulu Rokan

  • Education

    • Politeknik Caltex Riau

      2015 - 2019
      D.4 TEKNIK INFORMATIKA 3.44

  • Experience

    • PT Angkasa Pura II

      Mar 2019 - Jul 2019
      Internship Program

      Internship Program at PT Angkasa Pura II (Persero) For Internasional Sultan Syarif Kasim II Airport

    • PT Jasa Teknologi Informasi

      Feb 2021 - Aug 2021
      Information Technology Service Desk

      - IT Service Desk For Business Partner PT.Chevron Pasific Indonesia- Maintaining communication with the end user- Initiates incident cases or service requests- Attempts to resolve incidents immediately- Fulfills Service Requests- Categorizes and prioritizes incident cases and service requests- Coordinates activities with IT teams and/or external support teams to completethe incident resolution or to fulfill a service request- Configures and tests Assets prior to delivery and ensures a consistent/highquality delivery of the asset Show less

    • Pertamina Hulu Rokan

      Aug 2021 - now
      Information Technology Service Desk At PT Pertamina Hulu Rokan

      Work under PT. Astra Graphia Information Technology (AGIT) for PT Pertamina Hulu Rokan

    • PT. Astra Graphia Information Technology (AGIT)

      Oct 2022 - now
      Senior Service Desk

      For Project PT Pertamina Hulu Rokan

  • Licenses & Certifications

    • ICSI | CNSS Certified Network Security Specialist

      ICSI (International CyberSecurity Institute), UK
      May 2020
      View certificate certificate

    • Mtcna

      MikroTik
      Jan 2018