Motasem Khawaldeh

Experience

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  IEEE University of Jordan Student Branch

  Aug 2019 - Aug 2020

  Secretary
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  عمل خاص

  Mar 2021 - Aug 2023

  Private Teacher

  Teaching university students privately in their homes for mathematics and physics subjects

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  KADDB-JLVM

  Mar 2022 - May 2022

  Tranee
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  CSC Beyond

  May 2022 - Nov 2022

  Marketing Team Member
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  Arab International Investments & Consultations

  Oct 2022 - Aug 2023

  Operation and maintenance engineer

  Conducting periodic maintenance and programming of money-counting machines and counterfeit detection systems, resulting in efficient and accurate operation.Identifying and resolving technical problems, minimizing downtime and maximizing productivity.Collaborating with other engineers to develop new maintenance procedures and upgrade the machines' functionality.Maintaining detailed records of maintenance and repairs, ensuring compliance with company policies and regulatory requirements, resulting in a 30% reduction in machine downtime.Proactively contributing to process improvement initiatives and implementing best practices to optimize performance and efficiency.Demonstrating strong problem-solving skills and leveraging AI technologies to drive innovation and problem-solving in maintenance operations. Show less

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  ALGHANEM GROUP

  Aug 2023 - Dec 2023

  Technical Marketing Engineer

  • Proven ability to articulate complex technical details, features, and functionalities to diverse audiences.• Successful track record of translating client requirements into tailored, comprehensive solutions.• Effective communication skills demonstrated in client interactions, internal discussions, and presentations.• Exceptional relationship-building skills, cultivating and maintaining strong client connections.Expertise in developing and executing effective sales strategies, contributing valuable insights to sales forecasts and market trends.Adaptable to the fast-paced technology landscape, committed to continuous learning and staying current with emerging.trends.• Committed to driving revenue growth, fostering client relationships, and contributing significantly to organizational success. Show less

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  Servtech International

  Dec 2023 - now

  Technical Sales Engineer

  • Increased client base by 30% through proactive market research, client outreach, and relationship building. • Provided end-to-end client support—from bidding and proposal submission to after-sales service. • Managed technical inquiries, prepared competitive proposals, and coordinated supplier selection to optimize resource utilization and improve win rates. • Ensured smooth project implementation and high customer satisfaction, from project kickoff through to final handover. • Collaborated with cross-functional project teams to address challenges and improve overall project efficiency. • Achieved a 20% reduction in system downtime by performing effective troubleshooting and preventive maintenance on electronic systems. • Installed, calibrated, and optimized new equipment to meet client specifications and performance standards. • Conducted routine software updates and preventive maintenance to ensure optimal system performance and reliability. • Responded swiftly to support requests and coordinated with technical support teams for seamless service delivery. Show less