Saied Ahmmad

Experience

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  Phoenix Insurance Company Limited

  Jan 2017 - Apr 2018

  Jr.IT Officer

  Windows admin support.Cisco Router and Switch maintenance.Network device configuration.Windows Configuration and Software InstallationConfigure and prepare specifications of computer parts, and new orders or replacement of old parts.Advise the management for migration/updating of IT equipment including software upgrading.Prepare a list of obsolete PC items including Printers, UPS, etc. for disposal as per the advice of the managementGood communication skills with end-users and clients.Resolved hardware and software problems and provided network troubleshooting.Technical support to end-users. Show less

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  Exsaco Limited

  May 2018 - Dec 2021

  Information Technology Officer

  Configuration and Optimization:Configuring Cisco routers, switches, and other network devices for optimalperformance.Setup LAN, Wireless Network, IP Phone, Access point setup, and Network printers.Network Maintenance and Troubleshooting:Regularly monitoring network performance, identifying andresolving issues, and performing upgrades or repairs as needed. Troubleshooting network problems, suchas connectivity issues, and slow performance.Maintenance SonicWALL, Riverbed, Cisco Routers, and Cisco Switches.Hands-on Windows server (Active Directory, Printer Server & File Server)Hands-on Virtualization technologies (VMware vSphere)End-User Support: Providing technical assistance and guidance to end-users or clients facing network-related issues. Configure and manage security systems DVR, NVR, IP camera, and All Kinds Of attendance devices.ERP Software like Biz-flex, Power link, Tally, Payroll, attendance software Problem troubleshootingStaying Updated with Technology: Keeping up-to-date with the latest networking technologies, trends, andbest practices. Attending training sessions, obtaining certifications, and continually learning aboutemerging networking solutions. Show less