Polina Johnstone

Experience

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  Recruitment Agency "Business Partner"

  Jun 2005 - Jan 2006

  Office Manager

  Provided executive and administrative assistance to Senior Management, Recruitment Consultants and Customers while ensuring smooth and efficient operation of the office.

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  Duxton Hotel Wellington

  Jun 2006 - Dec 2006

  Food and Beverage Attendant

  Semester 2 Industry Placement at Pacific International Hotel Management SchoolConventions & EventsandThe Grill Restaurant

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  Heritage Hotels

  Aug 2007 - Jan 2008

  Front Desk Receptionist

  Industry Placement for Semester 4 in Pacific International Hotel Management School • Check in/check out• Credit control• Assistance to Duty Managers

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  Mercure Hotel Windsor Auckland

  Jul 2008 - Aug 2009

  Senior Assistant to General Manager

  As Senior Assistant Manager my main duties involved management of daily Front Office operations. I have also created and implemented a number of standard operational procedures, which improved the operation of the hotel to the satisfaction of both guests and employees.• Management of daily front office operations• Management of hotel reservation websites during weekends and public holidays• Payroll • Staff rostering (front office, housekeeping, food and beverage departments)• Budget• Stock control (mini-bar, bar, supplies) Show less

• 

  Michael Hill

  Oct 2009 - Dec 2010

  Sales Professional

  • Provided new staff with induction and ongoing training• Completed store administrator tasks

• 

  Acme Supplies Limited

  Apr 2011 - May 2015

  Executive & Marketing Assistant

  Executive Duties• Providing day-to-day executive, administrative and marketing support to the Acme Auckland Branch Manager.• Drafting and editing executive level presentations, correspondence and memoranda.• Conducting research, collecting data, preparing reports and presentations.• Preparing monthly budget and sales reports for the sales team.• Responsible for event management for the company; organising company events, activities, conferences ,trade shows and product expos,. Managing event pre-planning, event logistics, booth set-up, administration, support and disassembly.• General executive assistant duties and fulfilling other tasks as requested.Sales and Marketing• Creating and completing marketing submissions for new products; communicating the information to key customers; managing internal marketing communications.• Writing marketing materials for customers, organising customer review and sign off, proofing copy for customer ads and catalogues, forwarding proofs to customers for printing.• Creating and distributing monthly and seasonal mail-outs to customers using both electronic direct mail (EDM) and regular mail delivery.• Providing general sales support to company staff and customers; answering sales enquiries, providing technical information and advice, acting as a back-up sales representative; assisting with sales in the showroom; providing technical advice and expertise for the interactive technology products sold by Acme.• Providing all training for the TouchIT LED interactive displays and the Hitachi interactive projectors and whiteboard products for internal staff, external business customers and end-users (in both the corporate and education sectors). Acting as technical expert and advisor for these products.• Loading and updating data onto the Bunnings website about all Acme products sold through Bunnings stores in New Zealand. Show less

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  Various

  Feb 2013 - Jul 2020

  Freelance Translator
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  Waikato Office Products Depot

  May 2015 - Oct 2020

  • Inventory Controller

    May 2019 - Oct 2020

  • Customer Service and Warehouse Dispatch Team Leader

    May 2015 - May 2019
• 

  MEA: Print Smarter, Grow Faster.

  Jul 2020 - now

  - Lead and mentor a high-performing QA team, ensuring mobile, web, and server testing meets the highest quality standards.- Drive test automation, CI/CD integration, and AWS-based testing strategies to enhance efficiency and reliability.- Spearhead Web Optimization projects, conducting extensive research and implementing strategies to improve Core Web Vitals, Interaction to Next Paint (INP), and overall site performance.- Collaborate with development and product teams to refine testing processes, performance monitoring, and frontend optimizations for a seamless user experience.- Continuously explore and implement new technologies, automation tools, and QA best practices to align with industry trends and company goals.- Advocate for a culture of continuous improvement, fostering innovation and knowledge-sharing within the QA team and across departments. Show less

  • Test Manager

    Oct 2023 - now

  • QA Analyst

    Jul 2022 - Oct 2023

  • Customer Support Specialist

    Jul 2020 - Jul 2022