Stacey Benjamin

Experience

• 

  Woolworths Financial Services

  Mar 2008 - Mar 2010

  Client service consultant

  Restructuring overdue accounts and In-store card and loans multi skilled consultantIn store card client and Store outlet assistance. Client services and ensuring queries with Store cards and Loans are resolved. Processing of Loans and restructuring of overdue accounts.

• 

  The Behaviour Change Agency

  Apr 2010 - Aug 2019

  Executive Personal Assistant and Account Manager

  • Managing the MD and executives' schedules and appointments• Ensuring smooth and timeous flow of contact managing related communication and tracking and following up on actions as required• Excellent written and verbal communication skills• Organising Local and International travel, preparing visas and accommodation for executives and managers• Typing of meeting minutes• Managing budgets, completing confidential recons and timesheets• Ability to work effectively independently• Carrying out specific projects and research• Managing clients, junior staff, interns, receptionists, courier's cleaners and suppliers• Office Management - Maintaining office services by organising office operations and procedures; Managing and maintaining filing and office systems• HR Functions managing staff• Client account management - Meeting and liaising with clients to discuss and identify their requirements• Working with colleagues to devise a campaign that meets the client's brief and budget• Presenting ideas and budget to the client• Brief media, creative and research staff and assisting, liaising with, and acting as the link between, the client and creative ensuring that communication flows effectively• Presenting creative work to clients for approval or modification• Undertaking administration and production tasks and arranging and attending meetings• Ensure that there is clear and concise direction and that all workflows are established• Identify a client's needs and effectively communicate them to the creative, strategic planning and any other appropriate departments• Event Management -Planning and managing events: Year-end functions, team buildings• Client lunches and dinners• Ensure compliance to all calendars within required timeframe and coordinate with client to perform various activities within required timeframe budgets and perform research on all event location and entertainment facilities Show less

• 

  Steer & Co

  Oct 2019 - now

  Portfolio Assistant

  • Vetting rental applications for approval• Preparing lease agreements and addendums• Monthly list to the team on tenants that are vacating and taking occupation on allocated portfolio• Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to• What accounts are being paid for the Landlord• Have the accounts redirected to the company and ensure the correct amounts are paid every month• Monthly statements to Landlord• Monthly statements to tenants and invoices• Attend monthly reconciliation of rental payments on allocated portfolio• Attend monthly account payments for Landlord• Attend to Deposit refund payments within 14 days• Follow up on tenants in arrears• Eviction instructions to be handed to attorneys on behalf of owner if requested• When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on• Attend to problems with maintenance concerns• Managing contractors• Preparing tenant liability letters• Managing Inspectors conducting in and outgoing inspections• Keeping track of Ingoing/outgoing tenant as well as lease anniversaries• Preparing new units for advertising• Communicating rental escalations with owners• Suppling references for tenants• Preparing cashflows and rent rolls for owners• Managing a letting team consisting of maintenance, letting agents and inspectors Show less