Dylan Jackson

Experience

• 

  Creighton Univeristy, Department of Chemistry

  Sept 2011 - May 2012

  Teaching Assistant

  As a teaching assistant, I assisted the professor in leading a 30-person chemistry class. I also instructed students on proper laboratory techniques to ensure safety.

• 

  Creighton Univeristy Admissions Office

  Aug 2012 - Sept 2013

  Supervisor

  To increase prospective student interest in attending Creighton University, I managed communications to prospective students and employees and assigned appropriate resources to support key projects in the office.

• 

  Valley Drug Store

  Sept 2013 - Jun 2016

  Pharmacy Technician

  I’m passionate about working in the healthcare industry, which I was able to do as a pharmaceutical technician, supporting pharmacy staff in filling prescriptions in a fast-paced environment. I communicated professionally with customers to address healthcare needs, ensuring they received prompt, accurate service. I also coordinated with staff at doctors’ offices.

• 

  Ameristar Casino

  Feb 2015 - Apr 2023

  As the Assistant Casino Manager, I support Ameristar Casino’s lead manager in overseeing a team of 200 employees responsible for casino floor operations. My responsibilities include executing data-driven decision-making to guarantee smooth day-to-day operations, coordinating scheduling changes, and communicating effectively with team members, often in stressful situations. I’m proud of my ability to achieve positive outcomes for complicated customer and team member situations using my strong leadership skills, and I am occasionally called on to diffuse difficult situations. My key accomplishments in this role include: ■ Grew gaming revenues by 12-14% by focusing on customer and team member satisfaction. ■ Improved team morale by increasing approvals for paid time off by 90%. ■ Increased manager productivity by 40% by shifting focus away from administrative work and toward time spent engaging with customers and employees on the casino floor. Show less

  • Assistant Casino Manager

    Jul 2018 - Apr 2023

  • Table Games Assistant Manager

    Jun 2016 - Jul 2018

  • Supervisor

    Feb 2015 - Jun 2016
• 

  Valescent Pharmaceuticals Inc.

  Apr 2023 - Jul 2023

  General Manager
• 

  Lockheed Martin

  Jul 2023 - now

  • Integrated Program Planner

    Mar 2025 - now

  • Manufacturing Supervisor

    Jul 2023 - Mar 2025