Alexandre Virassamy

Alexandre Virassamy

Customer Service Sales Assistant

Followers of Alexandre Virassamy447 followers
location of Alexandre VirassamyLuxembourg

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  • Timeline

  • About me

    Senior Product Owner at Banque Internationale à Luxembourg (BIL)

  • Education

    • Lycée Albert Schweitzer

      -
      Baccalauréat Economique et Social
    • IUT De Mulhouse

      2010 - 2012
      DUT GEA

      - Few courses/domains: Accounting, Finance, Economy, International Economic Problems, Business Strategy, Control Management and Forecasting, Law, Marketing, Management

    • Uniwersytet Ekonomiczny w Krakowie

      2014 - 2016
      Master of Science (MSc) International Business

      - Thesis: "The use of creative thinking in management problem-solving. Case of consulting companies".- Few courses: Advanced Economics, Strategies in International Business, Corporate Investment and Finance, Statistics Forecasting and Simulations, Globalization, CSR in Business, Brand Management

    • Coventry University London Campus

      2013 - 2014
      Bachelor of Arts (BA) Global Marketing

      - Few courses: Advanced Marketing Strategy, Marketing Communication, International Business Strategy, Business Research Methods, Internationalization Strategy

    • Université de Haute-Alsace

      2012 - 2013
      Licence Economie et Gestion

      - Finalist of the Alinova Tournament with the created product "Cubi Fruit". - Few courses: Business and Management of companies, Marketing Strategy, Quality Management, Cost analysis and Budget, Techniques of Marketing Analysis, Alinova Project

  • Experience

    • Decathlon France

      Mar 2013 - Aug 2015
      Customer Service Sales Assistant

      - Direct commercial relations with retail customers.- Stock management, product placement, customer service.- Experience in several departments of the company such as Running / Trail, Mountain / Hiking, Fitness, Nature and Collective Sports.

    • HSBC

      Oct 2016 - Jan 2025

      - Performing Business Analysis activities as per BABOK® definitions for the UK market- Delivering Digital and Mobile App projects following the Agile Principles, Ways of Working and Ceremonies (DSU, Sprint planning etc)- Daily use of Confluence, Jira for project management purposes- Involved in E2E delivery activities (project initiation, discovery phase with business requirements gathering, process and customer journey mapping, gap analysis, impact assessment, solution design, risk management, change adoption and implementation, business readiness activities, Live Proving/test cases, Ops training and procedures updates, release of the changes, post live and benefits tracking)- Data analysis and digital assessment (performance reports), competitor analysis, KPI tracking etc Show less - Requirements Gathering with conducting interviews, workshops, and research to document business requirements for new projects or changes to existing products and customer journeys- Analysis and creation of detailed documentation, functional specifications, use cases, customer journey mapping, or process flows.- Gap Analysis to identify gaps between current and desired business processes and systems (As-Is/To-Be), in order to evaluate the feasibility and impact of proposed changes as well as to provide recommendations to address the gaps.- Solution Design and assisting in designing solutions that align with business needs. Close work with technical teams to determine the best approaches, technologies, and system architectures.- Change Management to support the implementation of the required change. Preparation of training materials, conducting user training sessions, and assisting with change management activities Show less - Identification and analysis of financial criminal activities, frauds and breaches of regulation covering various fields such as money laundering, tax evasion, financial frauds, corruption, human trafficking or terrorism financing.- Creation of investigation cases detailing the suspicious and irregular transactions to generate Suspicious Activity Reports (SAR).- Acting as Assistant Team Manager to temporarily support the Education/Training team, by conducting trainings, coaching sessions and by advising investigators teams on AML queries.- Conception, development, management and complete implementation of an improvement project: "Building of a centralized platform for procedures and communications: time dedicated to AML information/procedures search reduced by 35%" (Lean Six Sigma Yellow Belt certified). Show less - Analysis of system generated alerts in order to escalate to L2 investigators covering money laundering crimes (AML) and terrorism financing.- Identification of non-compliant transactions, KYC and CDD analysis, creation of AML investigation reports, requests for additional information from relationship managers and additions of audit trails.- Compliance with the internal regulation procedures to mitigate the AML risk through transactions monitoring.- Participation to internal improvement projects of tools, systems and procedures. Show less

      • Senior Business/Digital Analyst - Global Transformation (Wealth and Personal Banking)

        Mar 2022 - Jan 2025
      • Business Analyst - Global Transformation (Retail Banking and Wealth Management)

        May 2019 - Mar 2022
      • Anti-Money Laundering (AML) Specialist L2 - Financial Crime and Compliance

        Jul 2017 - Apr 2019
      • Anti-Money Laundering (AML) Analyst L1 - Financial Crime and Compliance

        Oct 2016 - Jun 2017
    • Banque Internationale à Luxembourg (BIL)

      Jan 2025 - now
      Senior Product Owner
  • Licenses & Certifications

    • Certified SAFe® 5 Agilist

      Scaled Agile, Inc.
      Dec 2022
      View certificate certificate
    • Lean Six Sigma Yellow Belt

      University of Warwick
      Nov 2017
    • Certified SAFe® 6 Product Owner/Product Manager

      Scaled Agile, Inc.
      Apr 2024
      View certificate certificate