Mahmoud Akdimi

Experience

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  ADM GLOBAL, SLAMTEL, NOVOTEL.

  Jun 2010 - Mar 2011

  Technical Assistance Support (SAT)

  Maintenance of computers and local networks for several call centers (Parlors) and cybercafes

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  ANDALUCIA S.L - YOUNG NEWS

  Feb 2011 - May 2011

  Web design and content traduction

  I was responsible of the company's website Design and I also offered language support (Arabic, English, Spanish) for the content team. The company created a children magazine (YOUNG NEWS) for the Middle East zone with an international team which includes Doctors, Designers, IT Developers and Arabic Teachers.

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  Final Project at UMA

  Oct 2013 - Jun 2014

  Technical Industrial Engineer Bachelor

  This is the final project that I have made to obtain my degree as Industrial Technical Industrial Engineer Bachelor, Ind. Electronics Engineering. The project includes the following facilities for the Malaga VINCCI Hotel 1320 m2:-Lighting planning-Electrical installation-Distribution Transformer-Solar Water Heating System -Anti-Fire System -Ventilation SystemThe project has been made taking into account the fundamental regulations such as REBT, CTE, UNE and other norms. Aparte from the calculation memory the project also includes the corresponding blueprints as well as the budget estimation and the general conditions.Finally, the using of the Engineering software applications Such as AutoCAD, DiaLUX, CTwin, DAwin, Demelect, and PRESTO has been of paramount importance to reduce time calculations and guarantee accuracy. Show less

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  SAKMA PC

  Sept 2014 - May 2022

  Main customers: SAKMA PC, ADM GLOBAL, PARLORS, PRIVATE CLIENTS.Assembly, Set up and installation of IT systems and electronic devices, networks, softwares, for private customers and companies.Knowledge and technologies:Software, Hardware, Smartphones, Android, iOS, Windows, Antiviruses, Telecommunications, GPS, Microelectronics, DataSheets, Assembly and disassembly, Data recovery, Diagnosis and failure analysis, Changes of parts, Networks, TV's, Audio Visual Systems, Satellite receivers... Show less

  • Technical Support Service at SAKMA PC

    Aug 2014 - May 2022

  • IT and Electronics Technical Assistance Service

    Sept 2014 - Oct 2016
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  VICOMUNDIGLOBAL S.L

  Oct 2016 - Nov 2017

  Money Transfer Agent

  As a customer service agent, I was responsible of serving the customer by checking their identity and entering their data and operation variables on the system. Apart from this I had to give them advice about the best change rates on the market.In order to guarantee the quality of service, I also took charge of tracking the shipments and resolving any incident related to it, so as to guarantee the arrival of the funds to the recipient within the indicated periods.In addition to the shipments, we offered several services related to the field of telecommunication, mobile phones and several international products.Most of the clients were foreign and many of them did not have a good level of the Spanish language, which is why, by mastering the Arabic, French, Spanish, and English languages, I communicated with them in their language. Something that they really appreciated.Skills and related technologies:Incident management, Contact with customers and suppliers, Western Union, Ría, MoneyGram, DisaShop, Cyberfónica, People, Languages ​​(Spanish, English, Arabic, French, berber) Show less

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  Bazar14.com

  Oct 2018 - May 2022

  Manager

  It is a personal humble project in which I wanted to give a shape to some of my passions, like Digital Marketing and Web design. In this project we work hard to offer to our customers the best possible shopping experience when it comes to electronic related products. As an electronic engineer, it is a duty for me to counsel them and help them to choose the best products.Knowledge and technologies:e-Commerce, Dropshipping, Photoshop, Woocommerce, Wordpress, Copywriting, Funnels, Adobe Premiere, Facebook Ads, Google Ads, Contact with international clients and suppliers, Incidents management, Social media marketing, Affiliate marketing, Blogging ... Show less

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  Sopra Steria

  May 2022 - now

  Solution Builder / Business Analyst / Maintenance in operational condition (MCO)

  D'une durée de 4 ans, projet SMA-AS, pour Service de Management Applicatif /Action Sociale. Développement agile d'une application pour la gestion des aides financières et collectives, principalement la gestion d'EAJE (Equipements d'Accueil des Jeunes Enfants) et d'ALSH (Accueil de Loisirs Sans Hébergement). L´application permet la saisie de données d'activités et financières dans un portail extranet, et de transmettre les données aux Caf afin de calculer les aides collectives des ayant-droits. OMEGA est le programme de refonte des applications antérieures en appliquant des technologies web/Java doublé par un objectif fonctionnel de standardiser les aides collectives. En complément, l'équipe réalise la MCO et des évolutifs sur des applications satellites ADONIS, GESICA. Le projet comporte aussi l'application ELAN (Espace en Ligne pour l'accès aux aides en action sociale) qui regroupe les activité de gestion d'appels pour les projets. La plateforme est fourni par un logiciel développé par MGDIS et l'équipe intervient sur le support et le paramétrage des campagnes (en méthode agile). Show less