Matthew Ogbuani

Experience

• 

  Nigerian Meteorological Agency

  Jan 1995 - Jun 2003

  Meteorological Observer/Officer

  Monitor, Observe and report on weather parameters that will assist in weather forecasting, issuing out of warnings and weather related reports.

• 

  Tranter International

  Jan 2001 - Jan 2002

  Systems Integrator
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  Globacom Nigeria

  Jun 2004 - Feb 2008

  Provisioning and Resource management specialist

  - UNIX scripts PLSQL and VB programs for service fulfillment and monitoring, to automate, optimize and support BSCS billing and provisioning system processes and operations.- Introduced new processes for improving on existing features of the VAS platforms, Optimized the utilization & performance of provisioning systems- Raised Purchase Order (PO) for ordering New SIMs while Preparing SIMs for provisioning through the provisioning system to the network elements (NEs) (Full resource Cycle management).- Daily Reconciliation of CDRs between NE and OSS.- Configured new services and new network elements in Business Support Control System (BSCS) to support provisioning activities.- Batch provisioning and activation of SIMs and services.- Managed vendors on provisioning related issues as well as Product improvement, system analysis, Defect management and Testing of new applications.- Resource management of SIMs and MSISDNs. Show less

• 

  Etisalat Nigeria

  Mar 2008 - Apr 2014

  • Led integrative approaches for solution to Enterprise (systems) Architecture issues across functional boundaries.• Led the development of implementation plans for the enterprise architecture based on business requirements and IT strategies. • Oversee the documentation of all architecture design and analysis work to create a repository of enterprise systems architecture knowledge.• Led analysis of the current IT environment to detect critical deficiencies and recommend solutions for improvement.• Consulted with project teams to ensure systems architecture with the EA, as well as to identify when it is necessary to modify the enterprise architecture to accommodate project needs.• Developed and managed the framework for continuous capacity planning & monitoring with a view to proactively meeting and anticipating business demand across all IT systems. • Capacity planning and business/technology demand management across critical IT Systems and BSS/OSS Tracking platforms to ensure that the business is adequately positioned to meet/lead commercial and enterprise demand in a consistently efficient and effective manner.• Ensured alignment of capacity management activities across all technology functions within the organization• Interfaced with cross functional teams within and outside IT in the process of delivering business capabilities.• Interfaced with vendors, suppliers and partners to ensure effectively optimized adoption of solutions.• Evaluated usage statistics of deployed systems and advising on required capacity provisioning actions.• Drove cross-functional working relationships with IN/OCS, IT&CRM, VAS, Network Operation, Quality Assurance, and various Commercial teams to scope, plan and deliver new service initiatives. Show less - Implemented new business innovations on the CRM applications- Reviewed BRDs, generated SOWs for implementation of business products and services- provided guidance on the best approach to implementing products and services based on existing infrastructure, architecture and systems capabilities.- provided support on existing critical CRM, billing and 3rd party platforms - provided support on existing product and services to ensure optimum user experience- managed the implementation of changes to enhance or implement new business initiatives on the CRM, billing and specific products or services. Show less

  • Solutions Analysis and Integration specialist - BSS/OSS

    Jan 2010 - Apr 2014

  • Project manager, CRM, PRM and Applications management

    Mar 2008 - Dec 2010
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  Huawei Technologies

  Apr 2014 - Oct 2014

  Solutions Architect - CRM and BSS/OSS Applications

  • Led product delivery process and solution integration improvement processes.• Elicited, analyzed, validated and managed the business requirements of specific stakeholders of the project, product or solution stakeholders. (Upgrade to OCS 5.5)• Produced and developed Solutions Requirement Specification documents and technical Requirements, and Test Specification documents in order to deliver business specific solutions.• Ensured the e2e testing and defects resolution of new implemented products and CRM/VAS or 3rd party integrations into the BSS/OSS stack before delivery for UAT.• Developed metrics used to determine gaps and areas for improvement across the product development life-cycle.• Led cross-functional teams in the delivery of expansion and upgrade projects that increased / delivered business capabilities to Etisalat.• Led the delivery of business critical initiatives and road maps within an agreed SLA with the customer.• Reviewed business requirements and advise on the best technical solutions based on existing Enterprise architecture and infrastructure. • Mobile insurance product integration into the OSS/BSS platforms.• Integration of the 3rd party platform for the parental control service.• Integration of the CNUM number management system.• Implementation of the GGSN enhancement for data logic and traffic management on the OSS/BSS stack.• New Products integration into the BSS/OSS system. Show less

• 

  IBM

  Oct 2014 - Oct 2015

  Project Manager/Business Analyst

  - Worked as a Project Manager and Business Analyst consultant on the Bharti Airtel Africa project. Job function was to analyze, manage and implement customer initiatives based on approved requirements. - Worked on the integration and transformation projects and provided L3 support for the transformations team.- Ensured that L3 support was provided to the operations team for solutions that would enhance business functionality.- Engagement with team of project managers, solution architects and business teams in deploying business specific solutions or upgrade to existing solutions.- Analyze and manage Customer Business requirementsManaged project Scope and Cost cases- Ensure efficient Implementation to major customer projects- Manage customer Vendors in delivering business critical initiatives- Work with the transformations teams in delivering Enterprise wide transformation Projects- Ensure Delivered projects conform with existing Enterprise standardsProjects:Migration from TABS 7.0 to Single View (Airtel Nigeria)• Managed the requirements gathering, analysis and integration with the OSS applications for the Single View transformations Project in Airtel Nigeria in which the existing CRM/billing platform was replaced with Single View.A2+ Project (AVAYA - Airtel Nigeria)• managed the Integration project of the AVAYA IVR platform with IBM BSS/OSS systems.Other mediation, BSS/OSS and 3rd party projects. Show less

• 

  Clickatell

  Dec 2015 - Aug 2017

  Senior Business Analyst/project Manager

  • Spearheaded client engagement and requirements gathering, creating tailored product roadmaps for key accounts.• Acted as an escalation point for technical challenges, resolving issues efficiently and minimizing service disruptions.• Delivered successful implementations for critical projects such as GTBank 737, enhancing operational performance and client satisfaction.

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  Solutions Hive ltd

  Aug 2017 - Dec 2021

  • Managed a team of developers to build and implement a financial services solution for a major client in Lagos, Nigeria.• Led agile ceremonies and facilitated communication between stakeholders to ensure project success.• Implemented Scrum methodologies to increase team efficiency and deliver projects on time.• Collaborated with cross-functional teams to drive innovation and achieve project milestones. • Led global IT project solutions for enterprise clients, integrating systems and monitoring performance.• Reduced incident resolution times by 30% through standardized troubleshooting processes.• Managed diverse teams to deliver client-focused solutions on time, exceeding expectations.

  • Scrum Master/Project Manager

    Jun 2021 - Dec 2021

  • Senior Project manager/Products and Client Implementation

    Aug 2017 - Jun 2021
• 

  Ouranos

  Dec 2021 - now

  Senior Project Manager/Programme Manager - MTN Benin

  Led digital transformation initiatives for high-value accounts, collaborating with senior leadership to align program objectives with business strategies.Improved service reliability and end-user satisfaction by integrating advanced API metrics and optimizing operational processes.Directed cross-functional teams in managing complex IT projects, achieving $2M savings through technical gap analysis and process improvements.