Taylor Dillon, M.Ed., MBA

Experience

• 

  University of South Carolina

  Aug 2013 - May 2015

  • Supervised 30 high-achieving SI Leaders and led bi-weekly staff meetings to continuously train and develop them as effective leaders and mentors to their students• Improved program participation by conducting 1:1 consultations with leaders to strategically increase attendance numbers to over 35% of enrolled students in courses supported by the SI program, and maximize student contact• Implemented portions of fall and spring training for both new and returning SI Leaders in the form of facilitating mock SI sessions, discussing logistics of the position, and providing resources to effectively work with different sized groups• Organized the placement of 90 SI Leaders in order for them to conduct their 3 weekly sessions in a conducive and functional academic space utilizing strategic and big-picture thinking• Created and developed an SI promotional video to showcase the purpose of the SI program, why it is effective for students enrolled in SI-supported courses, and how faculty members benefit from having an SI Leader in their course• Provided weekly feedback on SI Leaders’ performance in the form of debriefing SI session and discussing strengths and what can be improved upon for future sessions• Led recruitment efforts for new leaders by developing innovative ways to utilize connections of current staff and by designing intentional interview practices to communicate position expectations effectively • Scheduled rooms, prepared leaders’ timesheets, and managed schedule change requests utilizing organizational skills • Supported the Coordinator of SI and 2 SI Graduate Assistants on all program operations and logistical processes including assessment and evaluation as well as curriculum and development 收起 • Met with students weekly for Academic Coaching to help them become more successful students• Taught study skill strategies, time management practices, and exam preparation skills to students• Presented to first-year students enrolled in the University 101 course on topics such as time management, learning styles, and basic study skills• Advised students with regard to potential options for their time at USC in the form of engagement opportunities, campus support referrals, and academic plans of action 收起

  • Graduate Assistant for Supplemental Instruction

    Aug 2013 - May 2015

  • Academic Coaching and Engagement (ACE) Coach

    Aug 2013 - May 2015
• 

  Northeastern University

  Jun 2015 - Jun 2016

  Assistant Director of Admissions

  •Recruited prospective students interested in pursuing graduate studies through the College of Professional Studies, specifically with regard to 5 Master’s degrees and 12 Graduate Certificates in the Leadership & Management sector•Developed intentional recruitment strategy that included both virtual and field recruitment activities in order to increase overall lead volume for assigned graduate programs, such as information sessions with local partnerships (City Year, YMCA, Boys and Girls Clubs of Boston, Scholar Athletes, City of Boston employees, and Boston Ballet)•Nurtured leads in the form of telephone and electronic communication during all stages of the enrollment funnel to ensure they feel supported, knowledgeable about their program of interest, and confident in the application process•Generated leads of prospective students through an array of strategies, including college fairs, open houses, partnership presentations, as well as on-line webinars and chats•Interacted with and supported Marketing Manager and fellow Assistant Director of Admissions-Global Markets team members on the development of monthly sector reports that detail enrollment and marketing updates for the Leadership & Management sector as well as application information, field recruiting updates, and ongoing campaigns•Collaborated with Northeastern’s D’Amore-McKim School of Business staff in order to recruit for the online version of the Master of Science in Innovation program housed in Northeastern’s Global Network•Advised newly admitted students within the Leadership & Management sector on recommended first term courses and guide them through the registration process and online portal in order for them to feel prepared to begin their program•Navigated systems, such as Salesforce, ApplyYourself, and Banner daily in order to keep track of leads and applicants, review applications, and help with the registration process 收起

• 

  Belmont University

  Jun 2016 - Apr 2023

  MGT 4015: Senior Management Capstone (online format)

  • Adjunct Instructor

    Jan 2022 - Apr 2023

  • Assistant Director of Admissions

    Jan 2021 - Jun 2022

  • Admissions Coordinator, Jack C. Massey College of Business

    Jun 2016 - Jan 2021
• 

  Epic

  Jul 2022 - now

  Project Manager