
Karen N. Scott
Executive Director

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About me
Director, MCP Support Services, RHN-SC
Education

Northville High School - Northville, Michigan
1986 - 1990
Kent State University
1990 - 1992Nursing
Experience

Greater Big Rapids Convention and Visitors Bureau
Jan 2001 - Jan 2004Executive Director
Palmetto Commercial Real Estate
Jan 2006 - Jan 2007Office Manager
Wilson Senior Care
Nov 2007 - May 2012Director of MarketingDeveloped and implemented internal and external communication strategies, managed marketing andpublic relations efforts for all of Wilson Senior Care's facilities which includes 3 nursing homes (totalof 333 beds), a short term rehabilitation unit (44 beds) as well as a retail store- pharmacy/medical supply and auniform shop. Planned and directed advertising programs and produced collateral materials such asbrochures, advertisements, etc in order to educate Physicians, the health care community as well as the public about services offered and to create interest in the organization. Additional marketing tactics include website content development and social networking. Public Relations which included writing/ distributing press releases, developing and maintaining good relationships with local media, community relations such as serving on local chamber boards, being involved with civic organizations and serving on local charity boards. Other responsibilities included internal communications via digital communication boards in each facility with a focus on the ESOP (Employee Stock Ownership Plan). Responsible for facilitating ESOP ambassador meetings, planning, promoting and running quarterly ESOP events, attending conferences in order to gain knowledge about communicating ESOP to the employee/owners. Show less

Healogics Inc. - Springs Memorial Wound Care & Hyperbaric Center
May 2012 - Oct 2018SE Center of the year 2016 and President's Circle. Responsible for implementation, ongoing management and strategic growth of the program: outpatient Wound Care Center, HBO, inpatient and outreach. Oversees day to day program operations and is responsible for budgeting, revenue and cost management, reimbursement, quality management, performance improvement, marketing and community education, and human resource management. Responsible for maintaining collaborative and consultative client relationships, program integration within the hospital organization and creating effective working relationships within the company and internal and external to the hospital organization and, ultimately contract retention. Show less Responsible for implementation, ongoing management and strategic growth of the program: outpatient Wound Care Center, HBO, inpatient and outreach. Oversees day to day program operations and is responsible for budgeting, revenue and cost management, reimbursement, quality management, performance improvement, marketing and community education, and human resource management. Responsible for maintaining collaborative and consultative client relationships, program integration within the hospital organization and creating effective working relationships within the company and internal and external to the hospital organization and, ultimately contract retention. Show less
Program Director - Springs Memorial Hospital (now MUSC)
Mar 2014 - Oct 2018Program Director -Healogics Inc. - Carolina Pines Regional MC Wound Center
May 2012 - Mar 2014

MUSC Health
Oct 2018 - nowProvide oversight of support services for MUSC Community Physicians for the Regional Health Network. Quality, EMR training/support, Provider transitions, Covid clinic, Timeshare practice, New practice acquisitions and start-ups. Physician EMR training/support. Employee engagement/ recognition, Program management.
Director, MCP Support Services - RHN- SC
May 2022 - nowAmbulatory Director - Surgical and Specialty Services
Dec 2020 - May 2022Practice Administrator, Surgical and Specialty Services
Nov 2020 - Dec 2020Practice Administrator - Providence Surgical Assoc & Thoracic/Cardiovascular Associates
Oct 2018 - Dec 2020
Licenses & Certifications

Certified Nurse Assistant
State of South CarolinaOct 1992
Certified Nurse Assistant
State of OhioOct 1990
Honors & Awards
- Awarded to Karen N. Scott2017 Center of Excellence Healogics Inc. March 1, 2018 CENTER OF EXCELLENCE – based on clinical metrics – same as center of distinction but must meet 2 years in a row or more to receive “excellence” status. patient satisfaction rates higher than 92 %, a healing rate of at least 91 % in less than 31 median days to heal.
- Awarded to Karen N. Scott2016 Center of Distinction Healogics Inc. Feb 2017 CENTER OF DISTINCTION – based on clinical metrics :patient satisfaction rates higher than 92 %, a healing rate of at least 91 % in less than 31 median days to heal.
- Awarded to Karen N. Scott2016 Center of Excellence Healogics Inc. Feb 2017 CENTER OF EXCELLENCE – based on clinical metrics – same as center of distinction but must meet 2 years in a row or more to receive “excellence” status. patient satisfaction rates higher than 92 %, a healing rate of at least 91 % in less than 31 median days to heal.
- Awarded to Karen N. Scott2016 Healogics Southeast Zone Center of the Year Healogics Inc. Feb 2017 2016 WOUND CARE CENTER® OF THE YEAR – Southeast zone. Selected out of 110 hospitals (Florida, Georgia, SC, NC)
- Awarded to Karen N. Scott2016 President'sCircle Healogics Inc. Feb 2017 PRESIDENTS CIRCLE – top 5% or 36 out of 800 centers in the Nation received this achievement. Based on quality first and foremost. Patient satisfaction rates higher than 92 %, a healing rate of at least 91 % in less than 31 median days to heal and delivered the highest-level value to their hospital partner. Springs Memorial Wound Center achieved a 96% patient satisfaction rate, 97% healing rate and 22 median days to heal.
- Awarded to Karen N. Scott2015 Center of Distinction - Springs Memorial Wound Care & Hyperbaric Center Healogics Inc. Mar 2016 To acknowledge the hard work, dedication and accomplishments of the WCC’s staff andphysicians to deliver care, treatment and services in a manner that exceeds the performance ofother like centers.
- Awarded to Karen N. Scott2012 ESOP Employee of the year Carolina's Chapter of ESOP's Mar 2012
Languages
- geGerman
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