AJITH KUMAR

Experience

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  Raventz De Events Studio

  Aug 2008 - Oct 2010

  IT Administrator

  Lead risk assessment and identification of business impact risks – reportingto management as early warning.Acted as the point of contact between the executives and internal/externalclients.Produce reports, presentations and briefs. Develop and carry out anefficient documentation and filing system.Reduced 40% Capex/Opex cost consolidating various IT centers toBangalore. Managed a team of IT administrators and increased employeeretention by 30%

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  IBM

  Nov 2010 - Sept 2012

  Senior F&A Delivery Executive

  Lead Secondary Payroll Allocation and Reporting activities which involvesanalytical work of crunching data through system queries.Implemented process Improvement Macros which saved 15% of monthlytime & cost of the IBM BP on the given rolePrepared Industrial compliant documents that includes both Quality andprocess documents as part of fresher’s training.Use of SAP for maintaining the employee related information and recordingit for future reference : CATS (Cross application Timesheets), GL posting. Show less

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  Helios & Matheson

  Oct 2012 - Oct 2015

  System Engineer

  Worked as a System Engineer for Goldman Sachs to manage DailySettlement process for equity trading.Identify inconsistencies or discrepancies in production systems, analyseroot cause of major incidents and recommend process improvements.Support application and system issues impacting the service availability ofdaily batch schedules.Process behaviour analysis for medium and complex tasks like adding anddecommissioning server from veritas backup recovery tool,troubleshooting of backup failures, health check of drives, restoration ofdata on windows servers and maintaining consecutive failure reports tomaintain SLADaily settlement process management by handle problems via phone,email, Star, IQM and the job scheduling monitoring interfaces. Performanalysis on scheduling issues and resolve the same within the specifiedtime meeting SLA.Monthly/weekly/Adhoc reports and dashboard as required by the seniormanagement. KPIs included overall project health, quality metrics, Issues,risks, assumptions and so forth. Participate in meetings with 2nd levelsupport teams to find out the feedback, expectations and issues.Logging and tracking issue and risk log and help team drive them toclosure. Work on missed and failure tickets on windows and unixplatform. Work on service requests like configuring backup anddecommissioning of backups. Show less

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  IBM

  Nov 2015 - now

  Technical Program Manager

  Leading cross countries distributed team for multiple accounts, supportingon-prem solutions/servers to Cloud and cloud based services such asbackup-up as a service for clients – Greencore, Boots and Thames Water.Lead the Grooming, Planning, Review and Retrospective meetings withEngineering team. Manage JIRA stories and track the progress, removeimpediments.Develop Program KPIs and success criteria across multiple projects andensure scope, schedule, budget and quality are integrated evenly acrossthe program.Lead regular project status meetings and work with internal projectresources to monitor day to day progress of schedule activities, mitigatesschedule misses with teams and escalates to leadership.Documentation of Project knowledge, Requirements ,Project plans, Testingplans, Work flows etc using JIRA, Confluence etc.Hands on work in Migration Wave planning , creating dependency mappingfor related group of applications, obtaining license requirements ,determining business impacts etc.Identify, track and mitigate program level across various projects andcommunicate to impact to all stakeholders. Worked with various teammembers and team leads to minimize program impact.Served as a central point of escalation point for Engineering teams,Business application owners, Operations Teams, Senior management, andTeam managers across various business lines.Preparing project plan, communicating with project sponsors, settingexpectations, coordinating the engineering teams, establishing operatingprocedures and decommissioning the preceding environment.Served as Backup as a service Delivery manager for client KaiserPermanente account across global regions. Responsibilities includesmigration from on-prem, ensuring compliance and DR plans. Show less