Kanako Kitabayashi

Experience

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  FUNCPHYSIO PHYSICAL THERAPY P.C.

  Feb 2018 - Feb 2019

  Medical Office Administrator

  ・Managed appointment scheduling, patient check-in/check-out, insurance verification, and maintained accurate records.・Skilled in using electronic health records systems and provided customer service. Adapted at multitasking and ensured smooth clinic operations.・Compiled the coded records along with the patient’s demographic and insurance information and submitted these claims to the health insurance company.

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  DEOW Resource Management, Inc

  Feb 2019 - Jan 2024

  Administrator/ Educational Consultant

  • As a licensed study abroad agency, offered a variety of study abroad plans for students. • Consulted to understand clients' academic goals, interests, and preferences, then offered suitable schools/dorm/homestay to meet their needs.• Advised students to make decisions of the school enrollments, and become a bridge between students and institutions in the U.S.• Assisted students in navigating the complexities of studying abroad, providing guidance on admissions, F-1/M-1/J-1visa requirements, and cultural adjustments.• Customer service, including: claims about school programs, accommodations, dorms, and homestay. I communicated with students and the schools to find out the solution accordingly.• Maintained relationships with partner universities, language schools, Art school, and business schools to stay updated on their programs, admission criteria, and any changes.• Attended college fair, events, and conferences to stay informed about trends in international education and established connections with professionals in the field.• Invoicing to Japanese students and schools in both Japanese and English. Ensuring the transaction has been made.• Assisted in maintaining the company budget involves tracking expenses, monitoring costs, assisting payroll for local employee.• Reported weekly sales and issues with Head Quarter in Japan and branched offices in overseas via email and virtual meeting.• Supervised other staff members and delegate responsibilities includes overseeing tasks, providing guidance, and ensuring efficient teamwork. Show less

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  Sumitomo Mitsui Finance and Leasing Company, Limited

  Jul 2024 - now

  Administrative Assistant

  ・Schedule management: Manage the calendars of the executives, including scheduling appointments, meetings, and travel arrangements. Manage the calendars of the members visiting from its Japan HQ, including scheduling appointments, meetings, and travel arrangements.・Travel coordination: research and book travel arrangements, including flights, hotels, and transportation.・Expense reporting: create and organize expense reports for the executives.・Office management: Maintain an efficient office environment, ordering office supplies and handling administrative tasks. Manage incoming and outgoing correspondence.・Other clerical tasks: Other tasks may be assigned by the executives or other members as needed. Show less