Balaniveditha S, CSM,ITIL

Experience

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  Tata Consultancy Services

  Jan 2001 - Jun 2006

   Acted in the capacity of Project Leader managing a team of 10 members. Acted as both onsite and Offshore coordinator in this tenure  Actively involved in Project related activities. To name a few - resource planning, recruitment, appraisal, management related activities, quality related activities, risk management involved in the project, effort/ cost estimation, project planning and scheduling. Single point of contact for the client and onsite team. Played the role of technical lead to guide the team, whenever required. Coordinating client acceptance testing Release management and coordination Status reporting to senior management for the project progress. Coordinated in onsite-offshore model and SPoC for all client queries/ clarifications (Won special client appreciations for effective communication, timely and satisfactory results). Module Planning, prioritization, effort estimation, cost estimations, resource handling. Code construction, unit testing and debugging, system test specifications, system testing, document reviews, code reviews and walkthroughs, code optimization. Show less

  • Information Technology Assistant

    Jun 2001 - Jun 2006

  • information technology assistant

    Jan 2001 - Jan 2006
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  Royal Bank Of Scotland

  Jul 2006 - Jul 2015

  I am currently managing projects for the CAO application in RBS group . The Customer Account Opening (CAO) system is the primary method of account opening for RBS, NW, Ulster Bank North, Republic of Ireland and First Active personal customers. The system is to be available from each of the core retail channels: - Branch - Central Business Units - Telephony Sales - Internet (eBanking and public internet) The following main functions exist: - Money Transmission Accounts and upgrades (MTA) - Loans - Credit Cards - Savings - Overdrafts - Cross-sell - Multi Channel Printing - local print function for branches (Telephony Advisory Service & Central business units use a small subset of the local print function forms) - Customer Account Opening (CAO) is a multi-brand, multi-channel account opening system supporting the Business Processes for opening a variety of personal and business products. The business products are suitable for Sole Trader and Two Party Partnerships. This provides easy to use and consistent end-to-end process across all included channels and brands for account opening. Show less

  • Project Manager- Core Banking

    Jul 2006 - Jul 2015

  • Senior Tech Lead

    Jul 2006 - Jul 2012
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  NatWest Group

  Apr 2022 - now

  Vice President

  Role & Responsibilities: • Understanding business plans & assessing where technology can be utilised to support developing those plans• Integrate the technology roadmap with business plans and deliver business vision • End to end programme management for technology projects in Retail division. • Global stakeholder management within and external to the technology team• Managing stakeholder expectations with senior management within business channels across the globe • Work with global teams delivering business goals • Work closely with technology counterparts including solution architects to ensure technology delivery remains consistent with the technology roadmap• Ensuring that the projects are delivered using agile methodology.• Deliver the project aligned to sprint goals• Analysis and extraction of technical changes required during scrum meetings for fulfilling the requirements • Successful delivery using agile ceremonies , viz., Sprint prioritization planning, daily standups , sprint reviews and retrospectives • Team Handling/Mentoring• Inter-team co-ordination/Resource Allocation• Delivery/Release Management• Steering Committee Representation• Project Resourcing (team composed of permanent staff and contactors from multiple service vendors)• Project Planning, Estimation & Budgeting • Project Interdependency & Conflict Management • Project Status Tracking & Reporting • Risks/ Waivers & Issues Management• Procurement Management• Extensive Stakeholder (internal & external) Management Show less