Mark Kelly

Experience

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  Inditex

  Dec 2005 - May 2006

  Retail sales consultant at ZARA(Greece)

  Gained understandin of the processes of a world leading, modern company. Built communication skills and conceived the importance of marketing.

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  North Baits SA

  Jun 2006 - Sept 2006

  Operations Assistance

  •A family start-up; was involved in many business areas such as product processing, accounting, etc.

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  Click2eat.gr

  Apr 2007 - Dec 2009

  Founder and CEO

   Highlight: I led and managed my own new company, from idea conception to a fully operating business.• I set up a start-up, in the food-ordering industry.• Created business plan, including financial planning, resource planning, marketing and strategy.• I managed to sell my idea to a wide number of chain and private restaurants, performing door to door and online sales.• I managed the development of website and ordering tool creation along with external vendor.

• 

  Forthnet

  May 2009 - Aug 2010

  Retail Store Manager

  • I worked under pressure as a sales person and within 6 months, got promoted to store manager.• Performed B2B and B2C sales with focus on customer satisfaction and revenue growth.

• 

  Echo Research

  Jun 2012 - Nov 2014

  Freelance Analyst

  • I performed content analysis to measure public opinion in the Greek media for Emmanuel Barroso, the president of the European Commission. • Worked under pressure to meet strict deadlines for planned an urgent reporting on customer’s reputation.

• 

  North Aegean SA

  Sept 2013 - Sept 2014

  Facility Manager, Production network growth professional

  • I managed daily operations of the company’s production plant in Nea Michaniona, Thessaloniki.• I researched and visited producers/suppliers in Bulgaria, Albania and Romania to perform new partnerships.• Evaluated feasibility of new ventures for the company; managed the development and growth of sales network for new products.

• 

  Ford Motor Company

  Feb 2015 - Jun 2019

  • I led the team’s transition from a Waterfall project management style to Ford’s Agile Framework. I introduced Agile processes, ceremonies and tools, including Rally.• Led Continuous Process Improvement with constant re-evaluation of processes, metrics gathering and reporting and communication to team, focusing on code quality and on – time delivery.• I led quarterly global planning workshops of 50 people, including senior management and business customers. • I project managed Tech Refresh, the transition to new technologies and infrastructure.• I managed cross-team dependencies between 8 IT and Business teams through the scrum of scrums meeting that I introduced and led.• I managed and delivered bi-weekly releases, by liaising with customers, supplier and global DBA teams, ensuring release quality and on-time delivery. Overall, I managed and delivered over 30 planned and 10 urgent successful releases.• Performed daily vendor management, ensuring solid and constructive communication of problems and solutions, overseeing monthly vendor billings, to ensure projects’ financial health throughout the year. Show less ✔ Highlight: I managed and delivered the Commercial Vehicle Weights Calculator project, to create an application which calculates the weights, emissions, consumption and maximum payload. This was an urgent business requirement, with the first version rolled out to production in only 3 months after conception and it created significant value to our sales business.• Used Agile framework to project manage and successfully deliver CVWC application on limited time and within budget. I managed the financial planning, project planning and development and reported to higher management on a weekly basis.• Supplier relationship management of Ford’s Augmented Reality partner to evaluate potential opportunities and plan future work.• I liaised with suppliers and business customers to gather technical and business requirements and communicate to a team of 80 employees by writing users stories for the Global User Xperience project on Rally.• As the team’s ATF, I led all Agile ceremonies and provided solutions to ensure team’s efficient daily operation and resource sufficiency.• I performed research and led brainstorming sessions to introduce new concepts and ideas that translated into new Proof of Concepts, presented to senior management.• Performed research for new AR vendor, presented list to management, managing a new deal between Ford and new vendor Show less

  • Agile Release Train Engineer/Release Manager, Service Engineering Operations IT

    Jan 2017 - Jun 2019

  • Scrum Master/Product Owner, Digital Creative Team

    Feb 2015 - Jan 2017
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  Ethos Quality Group

  Jan 2019 - now

  • I founded Ethos of Crete Limited in 2019, fuelled by my entrepreneurial nature.• Business initially run on an one-man-show basis. Significant exposure to all business processes and functions.• I have led and managed the creation of three sets of product lines, based on customer needs.• Led the company through the business-devastating covid crisis, by adapting the business model to fit the new reality.

  • Director

    Dec 2022 - now

  • Director

    Jan 2019 - Dec 2022
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  Software Competitiveness International S.A.

  Apr 2023 - now

  Technical Project Manager/Release Manager