Tracy Morton

Tracy Morton

Business Analyst II

Followers of Tracy Morton414 followers
location of Tracy MortonEuless, Texas, Vereinigte Staaten von Amerika

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  • Timeline

  • About me

    Senior Product Manager at Thomson Reuters

  • Education

    • Westwood College-Dallas

      2014 - 2015
      Bachelor of Applied Science (BASc) Web Page, Digital/Multimedia and Information Resources Design
    • American InterContinental University

      -
      Associate of Arts and Sciences (AAS) Business Administration and Management, General
  • Experience

    • Protective Life

      Jan 1995 - Jan 2003
      Business Analyst II
    • PepsiCo

      Jan 2006 - Jan 2008
      Administrative Assistant
    • Thomson Reuters

      Jan 2008 - now

      Managed a team of 14+ direct report Technical Support employees.Ensuring a service-oriented and professional working environment by supervising the performance of team members. Managing day-to-day planning, implementation and problem-solving to ensure daily, monthly, and yearly goals are met. Manage day-to-day operation aspects of team management, training, and development.

      • Senior Product Manager

        Mar 2023 - now
      • Product Manager

        Mar 2022 - Mar 2023
      • Product Owner

        Feb 2020 - Mar 2022
      • Team Leader Technical Support

        Sept 2017 - Feb 2020
      • Technical Support Team Lead

        Jan 2014 - Sept 2017
      • Sr. Technical Support Rep

        Jan 2008 - Apr 2015
  • Licenses & Certifications