Sachin Patel

Experience

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  Mahesh Tutorials

  May 2011 - Oct 2011

  Customer Service Coordinator

  • Consulting Customer • All activities related to admission • Counseling the parents and students regarding the course.• Co-ordination with students, parents and teachers for daily class routine. • Preparing the time-table for teacher and students• Updating all daily activity.• Keeping a track on the balance fees and monthly reminder for installments of the fees,• Preparing database of the students and maintain their records.• Maintain a track on office boy, housekeeping, supervisors and callers.• Maintaining the petty cash, vouchers and bills.• Preparation of salary of the staff. Show less

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  Flair pens Ltd

  Oct 2011 - Dec 2013

  INTERNATIONAL MOVE COORDINATOR

  • Keeping a tab on export and domestic order. • Preparing and regularly follow-up on export and domestic target. • Producing sales contracts, issuing sales, purchase orders. • Co-ordination with suppliers and packing department for status of goods. • Updating production schedule and shipping date to client. • Producing invoice, packing list and document for export and domestic orders.• Preparation of the weekly tracking of products, prepared according to products dispatch from the company and compares it with required dispatch & delivery dates given by the party.• Co-ordination with companies located in Mumbai, Daman, Surat and Dehradun.• Weekly visit to factory (Daman). • Co-ordinate with different departments to ensure smooth process. Show less

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  Santa Fe Relocation Services Asia, Middle East & Africa

  Dec 2013 - Dec 2020

  SENIOR MOVE COORDINATOR – EXPORT, IMPORT & DOMESTIC

  • Maintain excellent working relationships with customers by efficiently responding to inquiries, tracked consignments/shipments and notified status or potential delays.• Planned and supervised shipments door to door, monitored and reported on transportation/relocation costs and generated all documentation and information required for customer shipments.• Organizing transportation of consignments within India and internationally. This includes working with own & outsourced packers to ensure that the consignments are packed properly, insured and shipped in a timely manner.• Managing whole cycle of logistics function for all the export and import shipments • Coordinate with international freight forwarder, overseas agents, custom house brokers, local col-loaders related to operational activities, liaise and negotiated rates • Arrangement for domestic and export shipping with packing and crating as needed by road, courier, air and sea consignments. • Develop appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost• Coordinate client’s claims settlement and resolves rejections and incidents, as well as claim recovery• Address databases of every shipment and regularly kept information updated.• Compiled customer feedback and resolve any arising problems or complaints. Works within defined processes to determine root causes for noncompliance and recommend changes for improvement to management. • Issuing of Invoices as per services provided to agent and customer. Review and submission of vendors and agent’s invoices. Show less

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  Saffronart

  Dec 2020 - Jan 2024

  Logistics Manager

  • Extensive planning and shipping of consignments.• Managing auction projects (online and live auctions). • Handling international and domestic exhibition shipments. • Handling all export and import paperwork for smooth functioning of daily logistics, including filing and completion of all export’s documentation and order fulfilment.• Handling FTWZ shipments.• Managing Antiquity Inventory and filing of Transfer, Registration certificates and other activities related to Antiquity with ASI. • Developing and maintaining a smooth working relationship with all government organizations involved in the export and import of artworks (customs, RBI, etc.)• Staying regularly informed and knowledgeable on details pertaining to the structure of taxes and duties in various countries and updating the teams regarding the same. • Managing inventory module and stock reconciliation on a regular basis. • Working within deadlines to ensure smooth transportation of consignment to clients and for events. • Optimizing shipping and packing costs and maintaining and analyzing monthly reports on expenditure v/s profits. • Handling risk and transit insurance and working with all teams to ensure a smooth process for the same. • Develop appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost. Show less