Mayrie Cadieux

Experience

• 

  STARTEK

  Dec 2006 - Oct 2009

  Customer Service Repersentative/ Team leader

  • Assistant Supervisor, team of 10• Resolved serious collection and customer service problems• Coordinate sales effort with team members• Establish, and maintain positive customer relationships• Assisted employees in developing and maintaining good customer relations,effective negotiating and problem solving

• 

  Tele Performance

  Jan 2009 - Jan 2011

  Customer Service Representative

  • Assisted customers with inquires pertaining to their cell phones, television bills, services and technical difficulties• Generated reports based on customer’s needs.• Help Desk• Quality assurance

• 

  Beauty Rock

  Oct 2009 - May 2010

  Sales Representative

  • Sold products and services using solid arguments to prospective consumers• Reach out to customer leads through cold calling• Achieve agreed upon sales targets and outcomes within schedule

• 

  Walmart Distribution Center

  Mar 2011 - Sept 2016

  Warehouse Operator

  • Directed the distribution of products• Ensured proper product delivered from Vendor• Operation of heavy equipment• Data Entry• Quality assurance

• 

  Noble Corporation

  Sept 2016 - Apr 2018

  Project Coordinator

  • Overseen project procurement management• Monitor project progress and handle any issues that arise;• Acted as point of contact and communicated project status to all participants;• Created and maintained comprehensive project documentation, plans, and reports;• Assisted sales team in creating customized reports;• Verified accurate quotes, orders and returned merchandise;• worked closely with sales manager to generate promotional materials and organize company events.

• 

  Mondeau Bathroom & Kitchen

  May 2018 - now

  Developing customer relationships by ensuring expectations are met, issues are resolved and satisfaction is guaranteed.Assisting customers with single items or small projects, to determine their needs and recommend the best solutions· Create all orders, quotes or bids in the computer· Follow-up on all files, review all open orders, to ensure appropriate action is taken to deliver the product or service within the agreed upon timeframe.· Consult with the purchasing department, the manufacturer for required information such as availability of product, delivery dates etc.· Provide the information requested by customers, either by telephone or in person, for special items and/or for specialty products, forward literature and/or catalogues as requested.· Maintain a thorough understanding of company products, services and features to meet customer needs.· Communicate effectively and maintain a high level of professionalism at all times to ensure exceptional, friendly service. Show less

  • Showroom Manager

    Feb 2023 - now

  • Assistant Manager

    Jan 2019 - Feb 2023

  • Showroom Consultant

    May 2018 - Apr 2019