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Michael Fuller

Michael Fuller

Welder/Lower Excavator Frames

Followers of Michael Fuller2000 followers
location of Michael FullerAtlanta, Georgia, United States

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  • Timeline

  • About me

    National Training Manager

  • Education

    • Word Christian Academy

      1992 - 1995
      High School Diploma College/University Preparatory and Advanced HS Secondary Diploma all

  • Experience

    • Kobelco Construction Machinery USA, Inc.

      Jan 1998 - Jan 2000
      Welder/Lower Excavator Frames

      Assembly/welder (fit and finish) on lower excavator frames and turning bearing housing.

    • YANMAR America

      Jan 2001 - Jan 2014
      Production Manager/Division Sales and Service Training Manager

      Production Manager (2001 to 2007) Managed all factory operations.AssemblyQuality control PurchasingShipping and receiving Inventory controlWriting/editing of all technical manuals and documentsTraveling Customer Support (Technical Representative) (2007 to 2010)Supported (362) equipment dealers throughout the US (all states), Canada and MexicoVisited, investigated and helped resolve all major or catastrophic failures experienced by customer Led service troubleshooting teams Addressed all service, production, warranty, parts, sales and marketing issuesTraveling Trainer/ Customer Support Technical Representative (2010 to 2014) Train distributors/dealer staff in the following areas:Troubleshooting and repair of hydraulic systems, diesel engines and electrical systems to maximize profit and improve reliabilityFinal judgement of warranty claimsEstablish/help improve service and parts setup and operation for dealersImprove sales/marketing strategiesAuthor and edit all assembly, training and aftermarket kit manualsConducted distributor/dealer evaluations and gave guidance and assistance with needed improvement areas Show less

    • Yancey Bros. Co.

      Jan 2015 - Jan 2016
      Strategic Area Manager

      Manage key accounts.Create new accounts.Achieve assigned strategic account objectives.Establish strong, long-term client relationships.Communicate with clients on a regular basis and respond to specific queries.Suggest/create solutions and innovative ideas to meet client needs.Handle complaints and problems in a timely and effective manner.Identify and approach new potential strategic customers.

    • Rhinehart Equipment Company

      Jan 2015 - Dec 2015
      Service Manager

      Managed all service, reconditioning program, warranty, rental and logistics operations and teams.

    • Hyundai Construction Equipment Americas

      Nov 2016 - Aug 2018
      Product Specialist/Product Sales Trainer

      Marketing/Sales

    • Sakai America, Inc.

      Aug 2018 - Mar 2020
      Product Marketing Manager

    • Hyundai Construction Equipment Americas

      Aug 2020 - Mar 2023
      Sr. Product Manager

    • XCMG Group

      Mar 2023 - now
      National Training Manager

  • Licenses & Certifications

    • Welding

      State