Pramod Das

Experience

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  Aricent

  Sept 2006 - Apr 2012

  Technical Leader

  • Led & executed telecom SW projects - from “PRD” to “Delivery”o Project 1 – WiMAX GW SW Stack for a US-based Customer (team size:20)o Project 2 – SW stack for Embedded Devices for an Israel-based customer (team size:12)• Led multiple geographically distributed teams - Bangalore, Gurgaon & Israel, in executing the common project goal.• Instrumental in winning a deal (farming) worth $3M. Led the team during proposal, planning & solution demo - all within a record time of 1 week.• Extensive interaction with clients at CXO, VP level throughout the project life cycle.• Provided technical solutions/guidance to global customers in collaboration.• Mentored fresh & experienced engineers for businesses across the company.• Enabled Customers to create ODC in Romania – created process workflow & mentored 10+ local engineers.• Authored design specifications for an IT Standard “G.9960”. The standard is adopted by major semiconductor firms - Intel, Texas Instruments, Lantiq, & Sigma Designs.• Built a functional “Automation Lab” for testing WiMAX (4G/3G) devices – creating a ~50% increase in testing efficiency.• Built innovative tools/apps to remotely control embedded devices - increasing the test engineers’ productivity by >60%.• Received fast-track promotion – youngest to be promoted as TL in less than 4 years. Show less

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  Gripsell, Inc (Start-up)

  Apr 2013 - Jul 2013

  Associate Vice President - Strategy & Operations

  • Established a GTM strategy for e-commerce products (online retail stores, online marketplace) for Hyderabad (India).• Led a team of 6 Interns from IIM to conduct inside & outside market research across Hyderabad city – analyzed & used data to drive product features and roadmap.• Created partnership with 2 key strategic partners across India to boost sales.• Acquired 3 new customers within 1 month of joining – clocking annual revenue of ~ INR 7.5 lakhs.

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  Servion Global Solutions

  Sept 2013 - Aug 2018

  Senior Product Manager - UCaaS, CCaaS & Managed Services

  • Led & managed the P&L, AOP, product strategy, roadmap, and GTM of a $5+ million contact centre and unified communications as-a-Service (CCaaS, UCaaS) portfolio across the US & EMEA regions. One of the few Providers globally to early adopt and launch fully cloud-based CCaaS & UCaaS products in the Americas and EMEA markets. • Led the Managed Services for CCaaS & UCaaS for the US, EMEA, APJC & India markets. Transformed the low-value traditional AMC business to a value-added proactive managed services business – growing the portfolio by> 50%.• Led the strategic direction & roadmap of the CCaaS & UCaaS Portfolio from conceptualization to Launch. Conducted extensive user/market research & competitive landscape to define product features/offerings.• Collaborated with CFTs across sales, presales, engineering, QA, CXOs, legal, finance, marketing etc. to drive common product vision.• Launched multiple innovative apps within the portfolio to competitively differentiate & improve user experience. o Unified monitoring/management tool for visibility and reports on Customer tenants.o Unified self-service portal for quick provisioning of a customer tenant.• Authored multiple marketing collaterals – brochures, sales decks, white papers, case studies, and competitive outlook to assist GTM & Launch.• Delivered engaging webinars/workshops/demos for internal stakeholders, strategic partners, and customers.• Conducted regular surveys/VOCs with Customers to analyze & enrich key demands, ensuring impact analysis and refinement of the product roadmap. • Supported Sales team with 100+ Customers’ RFPs/RFIs across the US, EMEA, and APAC markets.• Created a knowledge portal with product-related collaterals; for the global sales & presales team - reducing the proposal turn-around time by ~50%.• Recipient of the Annual Excellence Award twice in a row – in 2014 and 2015. Show less

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  Tata Communications

  Sept 2018 - now

  DGM/Associate Director - Product Management

  • Led & managed the P&L, AOP, product strategy, roadmap, and GTM of a $30+ million unified communications/UCaaS & PSTN portfolio (calling, meetings, video conferencing, domestic PSTN etc.) across NA, EMEA, APAC & India regions. • Won the Cisco Collaboration Partner of the Year APAC Award for 4 Consecutive Years. Achieved top 5 Cisco’s Service Provider Status at the global scale in terms of capability & global coverage.• Launched integrated UCaaS products including communications apps, access network, PSTN & managed services in 85+ countries, across diverse customer segments & deployment options (cloud, hybrid, on-prem), resulting in increased revenue & market share. The products designed in an easy consumption model.• Launched PAN India domestic PSTN service, under VNO license and integrated with Cisco’s Webex Calling PBX Platform, creating regulatory compliant & E2E Cloud Calling solutions to Indian enterprises & MNCs with India branch sites.• Launched special product bundles, pricing models, and incentives during COVID-19 that helped retain large MNCs and saved the company multi-million $ in revenue. The new model provided flexible & cost-effective solutions that met customers' changing needs during the pandemic.• Manage E2E product life-cycle from conceptualization to launch to phase-out for UCaaS products, leveraging short & long-term strategies based on the roadmap.• Collaborate effectively with global CFTs across engineering, delivery, assurance, commercial, procurement, marketing, presales, and sales, to facilitate a common product vision.• Launched various in-house built tools - increasing user experience & adoption - MACD Tool, Monitoring tool, Pricing tool etc.• Developed & executed a successful joint GTM partnership with global & regional OEM/resellers.• Efficiently executed marketing strategies for product launches and partner alliances.• Delivered webinars, workshops, & product demos to internal stakeholders, strategic partners, and customers. Show less