Ridwan Kawsar

Experience

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  Tata Consultancy Services

  Mar 2019 - Apr 2022

  Ethernet Service Planner

  •Network Planning: Assessed client needs and network infrastructures to assist with proposals for service implementation. •Data Analysis: Analysed data linked to network utilisation, traffic patterns, and performance metrics to optimise efficiency. •Documentation: Kept records of network configurations / service orders, network diagrams and troubleshooting guides.•Network Troubleshooting: Troubleshooted and resolved network faults, connectivity, and bandwidth-related problems.•Service Provisioning: Coordinated the installation and activation of clients’ Ethernet services, ensuring timely provisioning.•Coordination with Vendors: Communicated with vendors by gathering quotes and procuring network equipment/services.•Collaboration: Worked with multidisciplinary teams; Sales, Engineering, Management, to ensure efficient service delivery.•Continuous Learning: Engaged in courses to enhance technical skills for a deeper understanding of Ethernet Services. Show less

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  QA Ltd

  May 2022 - Nov 2022

  Technical Specialist

  Completed a training programme, covering the fundamentals of software development. •Programming Languages: Java, JavaScript •Front-End Technologies: HTML, CSS, Bootstrap, jQuery, React •Back-End Technologies: Spring-Boot, Node.js, Express •Testing/Debugging: Unit Testing, Integration Testing, Selenium, Chrome Developer Tools•Database Technologies: MySQL, MongoDB •Version Control: Git •Project Management Tools: Jira, Kanban, Figma•Agile Methodologies: Scrum, Pair-Programming, Test-Driven Development (TDD) •Project 1: Created an efficient and user-friendly Inventory-Management System in Java, integrating with a MySQL database for seamless data management. •Project 2: Developed a robust full-stack web application using Spring-Boot, HTML, CSS, and JavaScript, enabling users to perform CRUD operations effortlessly through an intuitive interface.•Project 3: Collaborated as part of a team to deliver a client-specific MERN stack web application.•Successfully followed Agile methodologies throughout all projects, fostering effective teamwork and timely deliverables.•Proficiently utilised Git version control system for streamlined collaboration and code management. Show less