Filip Cekic

Experience

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  BIZNIS knjigovodstvena agencija

  Sept 2006 - May 2011

  Accountant

  Working in a small team at accountant agency. Keeping data like sales, business reports, expanses etc. of our clients at accountant agency. The responsibilities held while working there :Data administration, banking assistance, sales reports, business reports, expanse reports, annual report.

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  Princess Cruises

  Jul 2011 - Jan 2020

  Dining Room Server

  Working in a high traffic environment , serving food and beverages , while organizing the flow of the service with a strong focus on customer satisfaction. Constantly improving knowledge about food and beverage business .Improving social skills in a multi-cultural environment , and improving English knowledge, written and verbal.

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  Trizma

  Apr 2021 - Jun 2021

  Help Desk Specialist

  Working in a team while remotely performing both hardware and softwaretroubleshooting, delivering problem resolution, dispatching technicians and escalatingaccordingly to the next level of technical supportDeveloping both written and verbal communication skills.

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  NCR Corporation

  Jun 2021 - Oct 2023

  • Consulting with clients (KFC Canada , Raising Canes) to meet their expectations and to offer clients the best solutions to improve their business. The task in this position, beside consulting, involves the implementation of desired user requests using NCR software solutions (Aloha CFC, NBO, Aloha Online Ordering )• Create tailor-made configuration for the client using various applications depending on the business/product (Aloha Configuration Center, NCR Back Office - NBO, Aloha Online Ordering)• Provide configuration changes to Aloha products in response to promotions, pricing changes, or other updates that directly affect the in-store operation of the Point-of-Sale system or execute configuration changes to software in response to client’s supply-chain or labor-management related updates. • Serve as subject matter expert to clients and team members with respect to their given Aloha solution, its configuration and its implementation• Responsible for the execution of project plans as well as identification of areas for internal process improvement. Show less

  • PS Technical Consultant I

    Sept 2022 - Oct 2023

  • Help Desk Specialist

    Jun 2021 - Sept 2022
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  NCR Voyix

  Oct 2023 - Oct 2024

  PS Technical Consultant I

  Consulting with clients (Wendy's, KFC Canada , Raising Canes) to meet their expectations and to offer clients the best solutions to improve their business. The task in this position, beside consulting, involves the implementation of desired user requests using NCR software solutions (Aloha CFC, NBO, Aloha Online Ordering )• Create tailor-made configuration for the client using various applications depending on the business/product (Aloha Configuration Center, NCR Back Office - NBO, Aloha Online Ordering)• Provide configuration changes to Aloha products in response to promotions, pricing changes, or other updates that directly affect the in-store operation of the Point-of-Sale system or execute configuration changes to software in response to client’s supply-chain or labor-management related updates. • Serve as subject matter expert to clients and team members with respect to their given Aloha solution, its configuration and its implementation• Responsible for the execution of project plans as well as identification of areas for internal process improvement. Show less

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  John's Island Club

  Oct 2024 - now

  Dining Room Server