Talk to sales Try for Free
Dishant Gupta

Dishant Gupta

Tour Escort

Followers of Dishant Gupta721 followers
location of Dishant GuptaFrankfurt, Hesse, Germany

Connect with Dishant Gupta to Send Message

Connect

Connect with Dishant Gupta to Send Message

Connect

  • Timeline

  • About me

    Versatile Tourism Professional | IATA Diploma Holder | MBA in International Tourism Management | Former Airbnb Specialist

  • Education

    • Delhi University

      2012 - 2016
      Bachelor of Commerce - BCom Commerce

    • HSB Hochschule Bremen – City University of Applied Sciences

      2023 - 2025
      Master of Business Administration - MBA International Tourism Management

      I am currently in my thesis semester for an MBA in International Tourism Management at Hochschule Bremen, Germany. This program offers a comprehensive understanding of global tourism, combining rigorous academic coursework with practical experiences. Core courses include Global Tourism Management, Strategic Management, Marketing and Consumer Behavior, and Financial Management. I have participated in the real-world consulting projects. This program has equipped me with… Show more I am currently in my thesis semester for an MBA in International Tourism Management at Hochschule Bremen, Germany. This program offers a comprehensive understanding of global tourism, combining rigorous academic coursework with practical experiences. Core courses include Global Tourism Management, Strategic Management, Marketing and Consumer Behavior, and Financial Management. I have participated in the real-world consulting projects. This program has equipped me with leadership, analytical, and cultural competence skills essential for the tourism industry. Show less

    • IATA Training

      2016 - 2016
      Diploma of Education Tourism and Travel Services Management Distinction

      Earned my IATA Diploma, specializing in Gallileo GDS. Proficient in international aviation regulations, airline operations, and travel management. Skilled in airline ticketing systems, reservations, and travel itinerary planning. Actively seeking opportunities to leverage my knowledge and contribute to the dynamic aviation and travel industry. Open to networking and collaborations with industry professionals.

  • Experience

    • Shiva Holidays

      Jul 2014 - Jan 2018
      Tour Escort

      *Plan and share detailed itineraries*Book transport, accommodation, and services*Manage tour budget and finances*Assist clients with visa applications*Instruct travelers on safety and travel essentials*Promote and sell travel packages*Welcome travelers and share important details*Address traveler queries and complaints*Inform travelers about sightseeing and attractions*Maintain records of all travel activities*Collect feedback from travelers

    • Airbnb

      Feb 2018 - Dec 2020
      Customer Experience Specialist

      *Assist guests and hosts with inquiries and issue resolution.*Address booking, payment, and policy-related concerns quickly.*Maintain clear, empathetic communication with all users.*Work with internal teams to optimize processes.*Keep accurate records of interactions and resolutions.

    • Freelance

      Oct 2021 - Aug 2023
      Freelance Tourist Guide and Airbnb Experience Host (Golden Triangle Route, India)

      *Plan itineraries based on weather and tour duration.*Schedule visits and purchase tickets in advance.*Prepare alternate plans for cancellations or bad weather.*Ensure all necessary equipment is ready.*Introduce guests to each location and sightseeings.

  • Licenses & Certifications

    • IATA-Foundation in Travel and Tourism

      IATA
      Dec 2016