Marya Prazdnik

Experience

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  NYK Line

  Jan 2002 - May 2010

  Business Process Manager

  • Contributed to streamlining business processes and product enhancement as key member of OSCAR (One System Covers All Regions) project team; multi-year initiative integrated long-term goals with daily activities through upgrade to single global enterprise platform.• Readied data for migration into new environment, including upstream data preparation, data analysis/manipulation, and data cleanup.• Ensured new system fulfilled all business reporting needs; identified deficiencies and developed practical business or technical solutions. Tracked enhancements and organized training and testing.• Established transitional and permanent processes for global database implementation; organized training for module and served as point of contact for defects and enhancement requests.• Collaborated with team to design and test migration strategy for seamless OSCAR launch to customers, vendors, and local authorities. • Accomplished thousands of dollars of weekly savings in brokerage overpayments and reduced lawsuit potential for unpaid brokerages through redesigning brokerage procedures and system logic. Show less

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  Affiliated Computer Services

  May 2010 - Aug 2012

  Sr Project Manager/Business Analyst

  • Assisted In the definition, development, and maintenance of project and system requirements, technical specifications, and test plans.• Managed the production calendar to ensure all ongoing deliverables were met and executed within agreed upon Service Level Agreements.• Developed and maintained documentation of process flows, SOX compliance and Standard Operating Procedures. • Recommended system and process improvements including procedures, training, and enhanced documentation.• Organized Project activities that required interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints.• Ensured the ongoing process/system capability associated with projects and manage any changes required to meet or exceed the expectations established in project designs.• Created Complex report to meet client and internal needs. Show less

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  Flexi-Van Leasing

  Aug 2012 - now

  Senior Manager

  • Ensure that all external data gets uploaded correctly to our internal Chassis Supply Management System• Manage and assist with data cleansing efforts to maximize billing accuracy• Manage daily files received from customers with rules and exception handling• Interpret Contract Agreements and implement client specific requirements to billing processes • Communicate with Steamship Lines and Motor Carriers to resolve any billing issues and disputes• Work with IT to fix any system deficiencies as well as develop new functionality to further automate and increase efficiencies in the billing process• Monthly reporting using Qliksense, Excel and other reporting tools • Manage the dispute queue to make sure all disputes get handled according to SLA guidelines• Develop and maintain billing policies and procedures to be used for training purposes• Provide assistance and support to the auditors as requested Show less