Experience

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  Marsh

  Mar 2004 - Mar 2007

  • Involved in the implementation and maintenance of the Velocity Insurance Underwriting System• Created and maintained underwriting rating modules in Velocity and Excel• Used SQL to generate adhoc reports from the Velocity Oracle database• Project Manager and liaison between Marsh and VRC (vendor) • Developed VB to increase the functionality of Word and Excel documents• Generated adhoc reports through Microsoft Access• Provided production support for internal users• Provided off-site training of the Velocity system to business users• Mentor and trainer for new employees within the Production Support Team Show less

  • Business Analyst II

    Sept 2004 - Mar 2007

  • Underwriter Technician

    Mar 2004 - Sept 2004
• 

  Berkley technology services

  Mar 2007 - Oct 2011

  Bpm system specialist

  • Involved in all aspects of the project life cycle, including: documented the project initiatives, scope, timelines and training manuals; completed requirements gathering through group discussion, observation, brainstorming and document analysis; designed and developed workflow projects through BPM studio using Fuego Business Language (FBL), JavaScript files for page validations, XSL stylesheets to display data sets in tables and JSP technology was used to develop user interaction web pages; updated DB2 tables to control configurations for the BPM projects; tested projects by simulating the workflow process to ensure it was without errors before pushing it to the client for UAT; deployed and implemented projects; trained clients to ensure their complete understanding of the new or updated processes; developed logic to filter instances to build queues of work for individual users; managed the client, other systems integrated with BPM, testers and trainers to ensure tasks were completed on or before deadlines; provided production support to update projects with enhancements and bug fixes• Integrated BPM with other Berkley systems through the utilization of web services. Integrated systems included: FileNet, an electronic document storage system; PolicySTAR, a BTS supported policy system; Clearance, a BTS created and supported submission clearing system; Claims Workstation, a BTS supported claims system; and other miscellaneous client policy or clearing systems• Used SQL to query the BPM DB2 configuration tables• Performed troubleshooting of errors by analyzing studio and engine logs Show less

• 

  Archstone

  Oct 2011 - Mar 2013

  Business process management analyst

  • Introduce and implement many innovative improvements to existing processes• Proven to be a leader in providing a level of standardization across all processes, from the user interface to programming standards• Confidently interact with our clients to gather requirements and discuss process improvement options• Complete the process design, modeling and mapping to develop a solution that meets the client’s business needs• Perform testing to ensure a quality product will be delivered• Train business users through face-to-face and web demonstrations• Utilize integration tools within Appian to perform web service calls and retrieve information directly from individual databases• Create task reports and dashboards to enable users to easily access their instances and data within Appian• Develop simple CSS and JS files to use within our forms development• Provide production support on existing processes• Analyze tickets to recognize reoccurring issues to help improve processes• Responsible for providing the technical expertise within our team for the Appian product Show less

• 

  Western union

  Mar 2013 - May 2013

  Manager, business analysis
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  Janus henderson investors

  Jun 2013 - now

  As the Head of Solution Architecture and Centralized Data Development for the Corporate Technology Product Family at Janus Henderson, I lead and support architecture activities that guide the development and management of data and solutions that meet business needs, bridge gaps in technologies, and align with enterprise standards. I have over 10 years of experience in delivering strategic IT solutions, products, and services for the global investment management firm, with a more recent focus on enterprise risk and compliance, legal, finance, human resources, business process automation, and the digital workplace.I am the leader and manager of our newly formed Corporate Technology Centralized Data Development team, providing guidance in architectural patterns & practices to our centralized data development team and technical architect. This team supports data development activities across the whole of our corporate technology product teams, including skillsets in Azure Function Apps, Informatica PowerCenter and CDI, Snowflake, Databricks, Data Mapping, Data Modeling, ETL, Integration Methodologies, Automated Testing, DevOps, SDLC, and Product Delivery. Show less Proactively and holistically leads and supports architecture activities that guide the development and management of our corporate technology product family. Provide the necessary leadership, analysis and design duties to support the development of technology solutions to ensure that our solutions meet business needs while aligning with enterprise architectural governance and standards. Responsible for creating deliverables to ease the management of our organization's portfolio of current and future-state solutions, to enable and drive targeted business outcomes. Areas of focus: Enterprise Risk & Compliance, Legal, Business Process Automation and Digital Workplace Show less

  • Head of Solution Architecture and Centralized Data Development, Corporate Technology

    Feb 2024 - now

  • Head of Solution Architecture, Corporate

    Jan 2023 - now

  • Head of Workflow and Collaboration Development

    Jun 2017 - Jan 2023

  • Business Process Management Team Lead

    Jul 2016 - May 2017

  • Business Process Design Lead

    Jun 2013 - Jul 2016
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  Farrell's extreme bodyshaping, inc.

  Oct 2013 - May 2017

  Owner