Milton Simões

Experience

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  Instituto Superior Técnico

  Jul 1997 - Aug 1998

  Researcher at the Naval Engineering Department at IST

  Execution of reliability studies. Reliability simulations for complex systems.

• 

  American Management Systems International Inc

  Sept 1998 - Aug 2001

  System test team leader and Pre-Production team manager on AMS project at Vodafone Portugal. Configuration Management team manager. Customer Care and Billing System releases management. Definition and execution of test plans for Vodafone Portugal Customer Care and Billing System.

  • System Test Manager

    Sept 1999 - Aug 2001

  • System Tester

    Sept 1998 - Aug 1999
• 

  Oniway

  Sept 2001 - Apr 2002

  Business Requirements Analyst

  Coordinator on the IT department for the implementation of the Corporate offer. Business requirements manager. Interface between IT and the Corporate BU.

• 

  Optimus

  May 2002 - Dec 2004

  Support teams manager for billing CRM, loyalty, dunning, pre-activation, litigation, general ledger and mobile portability systems. Project Manager at IT Billing department. Interface with BU's and Customer Service areas. Release management. Business Requirements Manager.

  • Support Team Manager

    Jun 2003 - Dec 2004

  • Project Manager

    May 2002 - May 2003
• 

  WeDo Technologies

  Jan 2005 - Oct 2019

  Program Manager on Revenue Assurance program for major Middle East telco operator Saudi Telecom (Saudi Arabia). Managed a program of related projects covering the areas of Usage Control, Platform Integrity, Rating and Billing Validation. Business Analysis. In charge of Business Development and Account Upselling. Bid management. Program Manager on a Revenue Assurance program for Middle East telco operator Ooredoo (Oman). Managed a program consisting of related projects covering business areas of Usage Control, Platform Integrity and Payments Assurance. Business Analysis. In charge of Business Development and Account Upselling. Bid management. Project Manager of a consultancy project for creation of a RFP for an Interconnect system for WeDo Technologies client Unitel (Angola).Project Manager of a Revenue Assurance - Rating Validation project for WeDo Technologies client Asiacell (Iraq). Managed the implementation of a Roaming System for WeDo Technologies client Unitel (Angola). Implemented modules of Roaming Agreement Management including RAEX and IOT check, Fraud Management through HUR and NRTRDE, Settlement and Invoice generation and validation. Business Analyst at WeDo Technologies client Unitel (Angola). Responsible for the solution design of IT systems integration such as Billing (BSCS), Charging System, Ericsson Multi Mediation, Dunning, Payments and ERP. RFP creation for areas such as Roaming, Revenue Share, Dunning and Collections, Litigation. Support teams manager at IT OSS department on WeDo Technologies client Sonaecom Telecom. Responsibility over all the IT systems in charge of provisioning the wholesale, ull, 3play and FTTH offers, the provisioning platform, the network resources system, the portability system and the outsourcers work force management system. Business Analyst on IT OSS department for WeDo Technologies client Sonaecom telecom. Solution analysis and design for several fixed wire market projects related with ull and 3play offers provisioning. Project Manager on IT projects implemented for WeDo Technologies client Sonaecom telecom. Implemented projects on fixed wire market mainly on the Provisioning area through the implementation of business processes modelled on workflow platforms; implementation of 2play and 3play offers. Support team manager for WeDo Technologies client Sonaecom telecom. Support team management for IT systems Accounts Receivable and Payments.

  • Senior Program Manager

    Aug 2016 - Oct 2019

  • Program Manager

    Apr 2014 - Jul 2016

  • Project Manager

    Oct 2013 - Mar 2014

  • Project Manager

    Apr 2013 - Sept 2013

  • Business Analyst

    Sept 2011 - Mar 2013

  • Support Team Manager

    Jan 2008 - Aug 2011

  • Business Analyst

    Mar 2007 - Dec 2007

  • Project Manager

    Jul 2005 - Feb 2007

  • Support Team Manager

    Jan 2005 - Jun 2005
• 

  Inspiring Solutions

  Nov 2019 - now

  PMO Lead

  PMO manager. Cybersecurity projects management and delivery for Banking, Insurance, Retail and Utilities markets on Network Monitoring, Observability and Analytics, Advanced Web Security, Cloud Firewalling, Cloud Security Posture Management and Workload Protection, Load Balancing, Vulnerability Assessment, Orchestration Suite, SASE, WAF and DAM.