Jennifer Baker

Experience

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  Pizza Hut

  Apr 2000 - Feb 2002

  Waitress
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  American Check Cashers

  Mar 2002 - Jun 2002

  Teller
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  American Red Cross

  Jun 2002 - Jan 2003

  Telerecruiter
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  Vangilder Law Firm

  Jan 2003 - Jul 2004

  File Clerk
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  Surgical Clinic of Central Arkansas

  Jul 2004 - Aug 2005

  Medical Receptionist
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  Arkansas Pediatric Clinic PLLC

  Aug 2005 - Oct 2011

  Medical Receptionist
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  Bostons The Gourmet Pizza

  Oct 2011 - Dec 2014

  Waitress / Bartender
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  Central Florida Pediatrics

  Apr 2015 - now

  Medical Billing Specialist

  Medical Billing Specialist April 2015 to Present Central Florida Pediatrics – Lake Mary & Orange City, Florida• Promoted from front desk and reception including records clerk to billing department and continue to train front- desk and reception/records new hires.• Very proficient at detecting and eliminating errors in billing codes when reviewing claims before submitting electronically and in paper format.• Utilize websites such as the American Academy of Pediatrics and Medicare for provider fee schedules and billing code changes, then communicate results to coworkers, management, and providers. • Utilize insurance websites and others, such as Availity or private platforms, to check patient’s eligibility and benefits as well as claim status.• Manage relationships with insurance company representatives to ensure patient eligibility, benefits, claim status, and communicate about denied and/or rejected claims.• Thorough call documentation including interactions that pertain to a patient’s account in the correct location.• Contact patients regarding their account balance, set up payment arrangements, mail letters regarding in-house collection accounts, and collaborate with outside collection agency.• Process payments, credits, and account adjustments, as well as monthly verification and invoicing of patients.• Frequent collaboration with front-desk staff regarding billing-related questions.• Maintain prompt communication (email/voicemail) between all employees, patients, and other partners. • Review and resolve Insurance A/R claims appeals and records requests. • Responsible for weekly bank deposits. • Manage office correspondence to track payments.• Knowledge of credentialing providers and experience using CAQH website to assist in this process.• Review and correct reports to support manager monthly reports. Show less

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  Serenity Now Yoga & Dance

  Jun 2017 - now

  Yoga Instructor