Pooja Mistry

Pooja Mistry

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location of Pooja MistryMumbai, Maharashtra, India

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  • Timeline

  • About me

    Assistant Vice President at Capital India Finance limited

  • Education

    • NIIT

      2010 - 2014
      GNIIT Computer Software Engineering
    • ITM University, Raipur

      2017 - 2019
      Master of Business Administration - MBA 80%
    • Mumbai University Mumbai

      2010 - 2013
      BSc - Bachelor of Science Information Technology
  • Experience

    • NIIT Limited

      Jan 2011 - Jan 2012
      Tele Caller
    • JM Financial

      Feb 2014 - Nov 2019
      Quality Analyst
    • CRMNEXT

      Nov 2019 - Nov 2020
      Sr. Consultant - Business Analyst
    • Aditya Birla Capital

      Dec 2020 - Jul 2021
      Manager

      Business Analyst - Manager

    • Portall Infosystems

      Jul 2021 - Nov 2022
      Manager

      Product manager and senior business analyst heading multiple key projects, responsible for smooth executions and management interactions

    • Capital India Home Loans Limited

      Dec 2022 - now
      Assistant Vice President

      Heading team of application support L1 &L2, with a strong customer interaction experience. Provide necessary UAT / SIT environment support to all Projects / SCRs and production bug fixes. Second level analysis of the production issues, Coordination with Application vendor to get the production issue fixed in defined TAT. Ensure to maintain and document test cases of each application bugs. Preparing and Maintaining all IT related document. Develop and implement Operations and business systems policies, standards and processes. Show less

  • Licenses & Certifications

    • Selenium automation

      May 2018
    • Silver Brook

      JM Financial
      Nov 2016
    • Neuro Linguistic Programming

      W3Coach
      Jul 2023
    • QTP

      JM Financial
    • Certified Scrum Product Owner® (CSPO®)

      Scrum Alliance
      May 2020
      View certificate certificate
    • Object Oriented Programming using C++

      NIIT Limited
      Feb 2011
    • Scrum Fundamentals Certified (SFC)

      SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
      May 2020
      View certificate certificate
  • Honors & Awards

    • Awarded to Pooja Mistry
      Certification of Appreciation - Quarter Champ Capital India Home Loans Dec 2023
    • Awarded to Pooja Mistry
      Team Excellence Award JM financial services January 1, 2019 Rewarded for excellent performance
    • Awarded to Pooja Mistry
      Ladies Soccer Championship JM Financial Services February 1, 2018 Playing for JM Financial Services since 2015
    • Awarded to Pooja Mistry
      Ladies Cricket Championship JM financial services December 1, 2016 Playing JM Financial Services since 2015