Jerald Morgenthal

Experience

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  Best Buy

  Jan 1999 - Dec 2006

  Department Supervisor

  My experience at Best Buy laid the foundation for a customer-first sales strategy. I developed the negotiation skills needed throughout my career. My effort offered the ability to lead various departments and understand how to motivate the team towards achieving the larger goal. Key Responsibilities:• Worked in every department within the store, and held leadership positions in many.• Managed up to 10 departmental associates to ensure a high level of customer service. Which included coaching on key corporate sales initiatives, breaking down P&L reports into information the team can understand, and setting an example of the customer experience.• Developed team members for promotion within the company through regular feedback reviews, training, and coaching on the skills needed to succeed.• Created 3-month departmental business plans to track performance and maximize company profits.• Scheduled weekly departmental labor, interviewed new candidates, and attended weekly leadership meetings. Show less

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  Castellini Company LLC

  Dec 2006 - Jun 2017

  Account and Commodity Manager

  Assigned with managing sales accounts and customer relationships across the foodservice, wholesale, and retail sectors, ranging from national accounts to regional distributors. Responsible for developing the strategy to increase existing sales as well as develop new accounts. Also assigned with managing the procurement of entire commodity categories including: citrus, western vegetables, specialty fruits/vegetables, and herbs/sprouts, which required the negotiation of pricing, driving efficiency within commodities, and negotiating national transportation. Key Responsibilities:• Managed an account list of 20 customers, with an average annual case growth of 16%.• Established new accounts through contact development, understanding customer needs and requirements, establishing value, and collaborating with outside sales team members.• Executed five National Account RFPs annually, requiring information from all aspects of the business.• Managed procurement of 4 major categories, encompassing 200+ items, with a total spend of $20 million annually. • Negotiated all purchase pricing, contracts and terms for categories assigned.• Conducted weekly demand planning inventory thresholds and established product fill-rate goals. • Developed supplier lists for each category that included first, second, and third tier candidates for supply.• Managed inbound logistic pricing and planning efforts for all purchase orders, which entailed weighing freight costs, delivery time, and impact on landed cost.• Developed meaningful supplier relationships through regular contact and visits to discuss performance. Show less

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  Grant County Foods Inc (Castellini Group of Companies)

  Jul 2017 - Jun 2018

  Sales Manager

  Grant County Foods LLC, is a member of the Castellini Group of Companies and is one of the Midwest's largest tomato repacking and banana ripening facilities with year-round sourcing capabilities.Managed the inside sales team and developed the sales strategy for the entire tomato category. Managed all national account leads to ensure growth within the tomato categories. Worked strategically with business partners to ensure timelines were met. Collaborated with sales and operations effort to exceed our customers’ expectations for highly perishable commodities.Key Responsibilities:• Succeeded in exceeding sales targets of budgeted growth. • Developed 10 RFP’s annually for National Account customers that represented 1+ million cases in volume.• Initiated a new mango ripening sales program, adopted by a national retail corporation, and developed material handling and inspection policies for this new process.• Participated in annual budget development for year over year growth.• Trained sales team of four members in managing and selling one of the most sensitive produce categories. Show less

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  Castellini Company

  Jun 2018 - Feb 2022

  Selected by Executive Leadership to manage the implementation of the largest customer partnership in our 125 year history. Responsible for the daily improvement efforts and communication across executive and task level personnel both internally and externally. Tasked with identifying and implementing continuous improvement solutions that ensure growth for both customer and company.Key Responsibilities:• Successfully implemented a $45M annual freight spend national logistics and forward distribution customer.• Identified and executed over $2M in annualized freight savings projects.• Involved in initial contract negotiations and proving the business case. Responsible for ensuring adherence to the contract and establishing internal policies.• Managing the development of four Supply Chain Coordinators in establishing customer order, logistical, operational, reporting and continuous improvement requirements.• Guiding customers and team members on system capabilities, integration solutions, and business intelligence reporting.• Utilizing project management skills to oversee departmental sub-teams, to accomplish overlapping customer implementation, and improvement projects.• Establishing communication and escalation pathways between customer and company to ensure a high level of service. Show less Integral lead member on a project team assigned by executive leadership to design and implement a supply chain solution and tier one warehouse management system. Represented the Sales and Purchasing departments as a subject matter expert. Utilize existing knowledge of the company and industry supply chain to facilitate in the development, customization, and implementation of business-changing platforms across the entire organization.Key Responsibilities:• Successfully implemented Supply Chain Solution and Warehouse Management System in March 2021.• Directly involved in developing major areas of the project including: Procurement, Sales, 3PL, Pricing and Reverse Logistics.• Develop current and future state, 100+ page detailed documents of all process flows, business use cases, and requirements for each portion of the supply chain.• Utilize technical project management and ticketing system tools to log updates and create tasks for project advancement.• Implemented strategic thinking to ensure that proper investigation is conducted and expected results are achieved.• Facilitate end-user training on system capabilities and processes through the use of informal, on-the-floor, and classroom-style training. Show less

  • Customer Success Manager (Supply Chain)

    May 2021 - Feb 2022

  • Supply Chain Project Manager

    Jun 2018 - Apr 2021
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  RWI Logistics, LLC

  Feb 2022 - Apr 2022

  Director of Business Solutions
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  Blue Yonder

  Apr 2022 - now

  Our Mission - To empower every person and organization to fulfill their potential. Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder — Fulfill your Potential™ Show less

  • Customer Success Partners Director

    Jan 2024 - now

  • Customer Success Partner

    Jul 2023 - now

  • Senior Customer Success Advisor

    Apr 2022 - Jul 2023