Nils Florian Bühler

Experience

• 

  IKEA

  Oct 2006 - Feb 2007

  Marketing Assitant

  • Organising local store events and communication• Liaising with third party vendors• Planning, producing and implementing in-store communication materials• Training new co-workers in tools and methods

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  PLUS Finanzservice GmbH

  Mar 2007 - Aug 2008

  Working Student

  -Supporting and advising B2B and B2C clients on product related matters-Participate in projects

• 

  Ikano Bank GmbH

  Sept 2008 - Nov 2010

  • Responsible for implementation of holistic approach to Process Management in the customer contact centre• Development and set up of automated reporting system• Live performance reporting dashboard• Steering of service providers• Process automation• KPI driven quality management • Creating annual budget for the bank and follow up• Financial reporting & consolidation• Delivering business cases and pre-studies for new markets and new products• Profitability analysis of current products and divisions Participating in a development program targeted for yo:ung potentials in the Ikano Group-Managing different projects in various departments.-Working in international teams within all Ikano business areas.

  • Process Manager

    Mar 2010 - Nov 2010

  • Business Controller

    Jul 2009 - Mar 2010

  • Management Trainee

    Sept 2008 - Jul 2009
• 

  Ikano Group

  Nov 2010 - Dec 2012

  Management Assistant

  • Provide Group CFO with support on various projects and initiatives• Implementing change of custodian bank as project manager• Coordinating and take active part in Group Strategy process (involving all 5 Business Areas)• Conducting group wide pre-study on project management approach and methodology• Responsible for Management support function (2 direct reports)

• 

  IKEA

  Jan 2013 - now

  • Design and execute IKEA Business Planning process and follow up on delivery.• Prepare, coordinate and lead the IKEA Board Report production.• Create and align governance documentation and annual meeting calendars.• Ensure sound analysis and insights for the monthly management reporting to create a solid basis for decision making.• Run strategic projects and initiatives, such as reorganisation. • Develop and establish Personal Insurance Products in cooperation with Ikano Insurance and ensure legal / statutory requirements are met.• Develop sales and marketing strategies to enter and penetrate the insurance market in collaboration with Marketing and Ikano Insurance. Show less Responsible for Business Strategy planning process, Project management framework and delivery and process improvement initiatives. • Responsible for implementation and operation of regional Project Management Office• Responsible for conducting the annual business plan process in the region• Development and implementation of SOPs and governance structure throughout entire project lifecycle• Established monthly project performance reporting and dashboard• Implementation of Project Portfolio management approach• Overseeing and supporting process improvement initiatives Show less

  • Strategic Planning & Coordination Manager

    Sept 2019 - now

  • Customer Finance & Planning Manager

    Aug 2017 - Aug 2019

  • Head of PMO (Project Management Office)

    Jan 2013 - Jul 2017